Global CRM Coordinator

Olaplex Inc. (Nasdaq: OLPX)

Global CRM Coordinator managing end-to-end execution of email and SMS campaigns for Olaplex's beauty products. Collaborating across teams to enhance customer retention and brand engagement.

Posted 7/27/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $78,000 per yearWebsite

About the role

Key responsibilities & impact

End-to-End Campaign Execution: Manage the complete build, QA, and deployment of global email and SMS campaigns within Klaviyo. You will ensure every link, asset, and segment is perfect before hitting "send"
Operational Calendar Management: Maintain the Global CRM business calendar, acting as the primary point of contact to ensure alignment across cross-functional departments
Creative Liaison: Support the briefing process for new campaign ideas. You’ll work closely with the Creative team to ensure assets are "best-in-class," technically sound, and delivered on schedule
Strategic Support: Assist the broader CRM team with the deployment of strategic initiatives, including A/B testing, segmentation logic, and the onboarding of new platform features

Requirements

What you’ll need

1-3 years of experience in Marketing Operations, CRM, or eCommerce
Proficiency in Klaviyo (or similar: Attentive, Braze) is a must
Experience with Shopify a plus
Exceptional organizational and project management skills
Ability to manage multiple deadlines in a high-growth, fast-paced corporate environment
A passion for the beauty industry and the Olaplex mission

Benefits

Comp & perks

Competitive compensation
Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options
Parental Leave: Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
Our culture has an "attitude of gratitude" and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX
Products: Twenty (20) free products per year, plus a friends and family discount