Olaplex Inc. (Nasdaq: OLPX)

Account Manager

Olaplex Inc. (Nasdaq: OLPX)

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • The Account Manager is responsible for ensuring sales targets are met within the market through the execution of the Olaplex professional sales strategy as well as the building and maintaining of key relationships with distributors, partners and colleagues. The Sales Manager acts as a trusted advocate for the company's distribution customers and for distributor customers in Spain, Italy, Turkey, Portugal, Malta, and Greece.
  • Ensure monthly, quarterly and annual sales targets and other KPIs for the market are met
  • Deliver best-in-class service and relationship building with customer principals, sales and education teams that result in disproportionate influence for the brand
  • Build credible and collaborative working relationships with internal cross-functional/cross-channel colleagues
  • Develop, execute and track joint business plans for the mutual growth of customers and the company
  • Communicate consistently with salon distributor partners all matters relating to the management of their account, including promotional briefs, new product launches, in-salon/in-store merchandising, policy changes, terms and conditions, pricing, orders, credits & after sales support
  • Regularly report on overall market activities and conditions as well as sales data and activities of customers
  • Personally conduct strategy meetings and sales trainings both virtually and in person
  • Proactively create, manage and ensure the accuracy of budgets and forecasts, identifying risks and opportunities and building contingency plans where necessary
  • Visit key salons/pro stores to assess opportunities for improvement and report back to distributors and the company
  • Identify any opportunities for improvement within distributor teams, procedures or processes and develop plans to address them collaboratively
  • Assist distributors with the navigation of the company’s internal systems and processes
  • Influence future professional initiatives and collaborations both at the brand and distributor level

Requirements

  • BSc/BA Hons degree or equivalent - 2:1 or better
  • Minimum 5 years experience in account management
  • Professional Hair Care experience required
  • Fluency in Spanish or Italian
  • Excellent communication skills and cross-cultural sensitivity
  • Experience in managing complexity in a fast-paced environment
  • Experience in managing a business with P&L accountability
  • Proven to be effective and efficient in managing multiple stakeholders to deliver sales and growth