OKX

Overseas Operations Manager – P2P

OKX

full-time

Posted on:

Location Type: Remote

Location: Argentina

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Tech Stack

Ruby on RailsWeb3

About the role

  • Develop and implement regional P2P expansion strategies across LATAM to ensure sustainable and stable business growth
  • Monitor regional regulatory developments and assess their impact on P2P business models
  • Continuously adjust market strategy based on competitive landscape and market shifts
  • Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures
  • Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness
  • Improve completion rate, trading efficiency, and dispute resolution performance
  • Develop structured management frameworks for regional merchant operations
  • Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design
  • Provide structured feedback on product gaps, user pain points, and regional behavioral differences
  • Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling
  • Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate)
  • Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns
  • Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses

Requirements

  • 5+ years of experience in platform operations; crypto / Web3 experience strongly preferred
  • Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China)
  • Experience at major exchanges
  • Strong understanding of:
  • P2P liquidity dynamics and spread formation
  • Regional payment systems (bank transfers, local e-wallets, alternative rails such as PIX, SPEI, Mercado Pago, and similar LATAM payment methods)
  • Proven ability to adapt operational strategy based on market and competitive changes
  • Strong analytical skills with data-driven decision-making capability
  • Excellent cross-functional collaboration skills
  • Fluent in English + Spanish or Portuguese required (both are a strong plus)
Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • More that we love to tell you along the process!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
P2P operationsdata analysisanomaly detectionpayment processingorder flow managementliquidity dynamicsspread formationmarket strategy adaptationcompetitive analysisKPI monitoring
Soft Skills
analytical skillscross-functional collaborationstrategic thinkingcommunication skillsproblem-solvingadaptabilityengagementfeedback provisionteam collaborationdecision-making