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Okta

Collection Manager – Infusion Pharmacy

Okta

Collections Manager overseeing revenue cycle operations in a specialty infusion pharmacy. Leading teams to enhance payer collections performance through compliance and efficiency measures.

Posted 6/23/2026full-timeRemote • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $85,900 - $128,000 per yearWebsite

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Applicant Tracking System Keywords

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Hard Skills
revenue cycle managementhealthcare billingcodingreimbursement processescollections managementperformance evaluationsprocess improvementtraining program developmentclaims denial resolutionpayment processing
Soft Skills
mentoringconstructive feedbackteam leadershipcommunicationproblem-solvingorganizational skillscollaborationcontinuous improvement mindsetalignment with company goalsefficiency driving
Tools & Technologies
revenue cycle management softwareMicrosoft Office Suite
Industry Keywords
healthcare administrationspecialty pharmacyhome infusionMedicareMedicaidcommercial payersaccounts receivableadjustmentspatient disputesregulatory changes

About the role

Key responsibilities & impact
  • Supervises and mentors the Payer Collections Management team
  • Conducts regular performance evaluations, provides constructive feedback, and implements development plans to enhance team skills and productivity
  • Coordinates and leads team meetings to ensure alignment with company goals and objectives
  • Develops and implements training programs to keep the team updated on the latest industry standards and regulatory changes
  • Drives a continuous improvement mindset, leveraging process/technology to drive efficiency across the Payer Collections function
  • Manages the process of collections and assists with receiving, batching, posting, balancing, and archiving payments and adjustments to accounts receivable
  • Reviews and approves adjustments within eligible range of $250.00 and under
  • Identifies inefficient processes and makes recommendations to automate or eliminate
  • Addresses and resolves any issues related to claims denials, underpayments, or patient disputes.

Requirements

What you’ll need
  • Bachelor’s degree in healthcare administration, business administration, or a related field strongly preferred
  • Minimum of 5 years of experience in revenue cycle management, preferably within a specialty pharmacy or home infusion setting
  • At least 5 years of supervisory or management experience in a similar role
  • Strong knowledge of healthcare billing, coding, and reimbursement processes, including experience with Medicare, Medicaid, and commercial payers
  • Proficient in revenue cycle management software and Microsoft Office Suite.

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off (PTO)
  • Wellness programs