Okendo

Product Manager

Okendo

full-time

Posted on:

Location Type: Remote

Location: Australia

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About the role

  • Help define the direction and the evolution of our customer engagement platform
  • Work collaboratively with engineering, design, data, and business stakeholders
  • Create and refine a product strategy that aligns with our broader company strategy
  • Own product activities from end-to-end, including writing product specs, driving cross-functional execution, and go-to-market activity
  • Collect & analyse relevant data & metrics to make better decisions and share learnings across the company

Requirements

  • Practical experience in modern product discovery methodologies
  • A commercial mindset but understanding the importance of being customer first
  • An empathetic nature and an effective communicator who can influence multiple stakeholder groups, both internal and external, to the business
  • A strategic thinker with excellent judgement and decision-making skills
  • Deeply passionate about data and insights and using them to inform your decisions
  • Adaptable and flexible with an openness to new ideas
  • Experience with complex B2B SaaS products
  • Evidence of tangible results from identifying product opportunities that you have brought to market and have resulted in positive business growth
  • You are a customer experience champion with a passion for creating scalable solutions that empower the customer
  • You are a curious observer and empathetic to the needs of the customer
  • You exercise excellent judgement and decision-making skills
  • You are an effective communicator with the ability to influence multiple stakeholder groups
  • You are adaptable and flexible, with an openness to new ideas
Benefits
  • Full Remote
  • Data-backed and validated compensation strategy
  • 4 weeks of annual leave
  • 11 paid public holidays
  • Sick & carer’s leave
  • Compassionate & bereavement leave
  • 12 weeks of Paid Family Leave
  • Feedback driven culture
  • Exposure to the biggest and best eCommerce brands globally
  • Work remotely in the AU or from our office in Surry Hills
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product strategyproduct discovery methodologiesdata analysisproduct specificationsgo-to-market strategyB2B SaaS
Soft Skills
effective communicationinfluencing stakeholdersstrategic thinkingjudgementdecision-makingempathyadaptabilitycuriosity