Integration Manager
Redox
Assistant Manager, Oil Changers
Oil Changers
full-time
Posted on:
Location: Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $16 per hour
Job Level
Mid-LevelSenior
About the role
- Responsible for assisting the Manager in providing (or in the Manager's absence, providing) efficient and quality service to customers.
- Monitor workflow to ensure that vehicles are serviced within specified time limits.
- Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer.
- Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination.
- Make sure proper tools are on hand; set an example of superior service system performance and continuously train others.
- Complete daily, weekly and monthly paperwork on a timely basis; input customer and maintenance information into computers.
- Provide service to customer vehicles including checking and changing fluids and filters, airing tires, specialized services including transmission, differential and radiator; explain service to customers and accept payment.
- Maintain proper cash controls; prepare deposits and maintain cash drawer.
- Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds.
- Observe and comply with safety rules and regulations; perform related duties as assigned.
Requirements
- To successfully perform the essential functions of the position, the employee must be able to read and write English.
- Previous management/supervisory experience is required.
- Good technical knowledge and math skills are required.
- Equipment operation includes overhead and floor mounted oil and grease guns, coolant exchange machine, differential pump, transmission fluid exchange machine and calculator.
- The employee must be able to reach four feet in height overhead; some bending, stretching and stairs are used constantly.
- Experience performing hiring, scheduling, training, counseling, corrective action, performance evaluations and termination.
