Oil Changers

Assistant Manager, Oil Changers

Oil Changers

full-time

Posted on:

Origin:  • 🇺🇸 United States • Missouri

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $16 per hour

Job Level

Mid-LevelSenior

About the role

  • Responsible for assisting the Manager in providing (or in the Manager's absence, providing) efficient and quality service to customers.
  • Monitor workflow to ensure that vehicles are serviced within specified time limits.
  • Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer.
  • Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination.
  • Make sure proper tools are on hand; set an example of superior service system performance and continuously train others.
  • Complete daily, weekly and monthly paperwork on a timely basis; input customer and maintenance information into computers.
  • Provide service to customer vehicles including checking and changing fluids and filters, airing tires, specialized services including transmission, differential and radiator; explain service to customers and accept payment.
  • Maintain proper cash controls; prepare deposits and maintain cash drawer.
  • Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds.
  • Observe and comply with safety rules and regulations; perform related duties as assigned.

Requirements

  • To successfully perform the essential functions of the position, the employee must be able to read and write English.
  • Previous management/supervisory experience is required.
  • Good technical knowledge and math skills are required.
  • Equipment operation includes overhead and floor mounted oil and grease guns, coolant exchange machine, differential pump, transmission fluid exchange machine and calculator.
  • The employee must be able to reach four feet in height overhead; some bending, stretching and stairs are used constantly.
  • Experience performing hiring, scheduling, training, counseling, corrective action, performance evaluations and termination.