OI Infusion

Collections

• Responsible for follow-up on outstanding claims with insurance companies through portals and phone calls.
• Research and resolve incorrectly processed claims.
• Determine root causes and establish trends across payors and/or sites.
• Utilize reconsiderations and appeals to accurately fight denied or underpaid claims.
• Understand other aspects of revenue cycle management (such as benefits, authorizations, billing) to identify any front-end errors and take steps to correct as needed.
• Perform core tasks and claim follow-up efficiently; meet production goals, quality standards, and team goals and partner with leadership to deliver overall strong results.
• Respond to all insurance and claim related correspondence timely.
• Perform other duties as assigned by supervisor.

Healthcare Collections Specialist – RCM