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Office Supervisor
OhioHealthOffice Supervisor overseeing staff, workflows, and patient administration for OhioHealth, a healthcare system delivering patient care. Coordinating scheduling, coverage, intakes, payroll, and reports.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and supervisory skills in managing office staff and operations, with a focus on efficiency, quality, and safety in a medical setting. Proficient in Microsoft Office and capable of handling multiple tasks while providing excellent communication and support to team members.
Highest-signal resume keywords
LeadershipTeam SupervisionMicrosoft Office ProficiencyOperational ManagementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Office ManagementPatient SchedulingPerformance EvaluationsDatabase MaintenanceReport Generation
Soft Skills
Excellent CommunicationTask PrioritizationCoaching
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
High Reliability OrganizationMedical SettingClerical DutiesAdministrative Support
About the role
Key responsibilities & impact- Oversee department processes and ensure effective daily operations
- Supervise office staff, including registration, clerical, administrative, and unit coordinator positions
- Manage workflow and delegate duties
- Assist the manager with interviewing, hiring, training, and performance evaluations
- Provide leadership, direction, coaching, and training to staff
- Assist with daily operational needs and attend meetings in the manager’s absence
- Act as a resource and escalation point for staff, physicians, employees, and managers
- Oversee time sheets and payroll when applicable
- Coordinate office functions including patient scheduling, physician coverage, phone answering, patient intakes, appointment confirmations, and daily patient charge entry
- Maintain databases, projects, or programs as assigned
- Generate reports and perform miscellaneous duties as requested
- Perform duties with focus on safety, quality, and efficiency as a High Reliability Organization
Requirements
What you’ll need- High school diploma or GED required
- Proficient knowledge of Microsoft Office programs, including Word, Excel, and PowerPoint
- Excellent communication skills
- Ability to prioritize multiple tasks
- 1–2 years of related experience as a team leader or supervisor with 6 years of progressive, related experience, preferably in a medical setting
Benefits
Comp & perks- Supportive, professional healthcare environment
- Limitless opportunities to learn and grow
- Tools and resources to accomplish the organization’s mission
- Great Place to Work Certified™ organization