Physician Office Specialist

OhioHealth

Physician Office Specialist supporting reception, registration, insurance verification, and EMR records at OhioHealth’s Westerville cancer center. Maintaining patient flow, documentation, claims, and office operations on a 40-hour day shift.

Posted 8/7/2026full-timeWesterville • Ohio • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient registration, insurance verification, and electronic medical record management, ensuring efficient patient flow and satisfaction. Strong organizational and communication skills are essential for providing clerical support in a healthcare setting.

Highest-signal resume keywords

Electronic Medical Record (EMR) ManagementInsurance VerificationPatient RegistrationData Entry SkillsCustomer-Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryInsurance VerificationPre-Authorization ProcessingPatient Information ProcessingScheduling Appointments

Soft Skills

Strong OrganizationGood Communication SkillsMotivation

Tools & Technologies

Computerized Phone SystemsElectronic Medical Record (EMR) System

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HealthcareClerical SupportPatient FlowHigh Reliability Organization

About the role

Key responsibilities & impact

Provide receptionist and clerical support to assure patient flow, comfort, and satisfaction
Greet patients, initiate paperwork, complete registration, verify insurance, collect co-payments and outstanding balances, and establish payment plans
Correct registration errors in electronic medical record work queues
Process electronic and manual insurance verification and obtain pre-authorizations when necessary
Obtain necessary paperwork from physician offices and other third parties
Update electronic or paper patient charts, obtain signatures, file paperwork, and notify clinical associates of patient arrival
Answer and direct calls using a multi-line computerized phone system
Provide general office and clerical support, including faxing documentation and completing disability, FMLA, attorney request, record release, and industrial forms
Work industrial claims in the electronic medical record system
Organize and file patient charts, including scanning and uploading information into the EMR
Attend staff meetings and continuing in-house education seminars
Sort, distribute, and mail transcription
Order and stock office supplies
Keep office equipment clean and well-maintained
Provide support to staff members as assigned
Perform duties with focus on safety, quality, and efficiency as part of a High Reliability Organization

Requirements

What you’ll need

High school diploma or GED required
1–2 years of previous secretarial experience in healthcare or a medical office, or 1–2 years of related experience and/or training, or an equivalent combination of experience and training
Strong computer knowledge and skills
Experience with computerized phone systems
Experience scheduling patient appointments in an electronic medical record (EMR) system
Data entry and patient information processing skills
Insurance verification and pre-authorization processing knowledge
Strong organization and motivation
Customer-service orientation
Good communication skills
Ability to work a day shift for 40 scheduled hours weekly

Benefits

Comp & perks

Continuing in-house education seminars for further education as needed
Supportive, professional environment
Opportunities to learn and grow
Great Place to Work Certified™ organization