Epic Systems Analyst – IP Orders

OhioHealth

The Systems Analyst Epic at OhioHealth supports design, build, testing, training, and deployment of Epic applications. Focused on optimizing clinical workflows and system integration in a healthcare environment.

Posted 7/31/2026full-timeRemote • Ohio • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic application support and configuration, with strong skills in requirements gathering, workflow design, and testing. Proficient in collaborating with cross-functional teams to optimize clinical and operational workflows while ensuring compliance with regulatory standards.

Highest-signal resume keywords

Epic Application SupportRequirements GatheringWorkflow DesignITIL PracticesEpic Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic ConfigurationGap AnalysisUnit TestingIntegrated TestingUAT TestingData IntegrityChange ControlSystem IntegrationReporting ConceptsWorkflow Optimization

Soft Skills

Effective CommunicationCollaborationProblem-SolvingDocumentation SkillsStakeholder Engagement

Tools & Technologies

HL7FHIRClarityCaboodleSlicerDicerReporting WorkbenchRadar

Certifications & Qualifications

Epic Training Environment Build CertificationEpic Principal Trainer CertificationCurrent Epic Certification

Industry Keywords

Healthcare WorkflowsClinical OperationsRevenue CyclePatient AccessIT Governance

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

The Systems Analyst Epic supports the design, build, testing, training, deployment, and ongoing support of Epic applications to optimize clinical and operational workflows.
Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives.
Support small projects and enhancements related to system implementations and upgrades under the guidance of senior team members.
Create and maintain documentation for system configurations, workflows, and support procedures, following team standards.
Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design.
Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence.
Coordinate release management, environment moves, and downtime procedures for upgrades and patches.
Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support.
Manage service requests and incidents in a timely manner; meet SLAs through effective triage, documentation, and root-cause analysis with guidance as needed.
Collaborate with IT and operational teams to understand cross-application impacts and support integrated workflows (e.g., Epic and third-party applications).
Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows.
Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs.
Ensure data integrity and metric definitions are consistent across modules and stakeholders.
Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment.
Embed privacy/security controls, including sensitive record handling and audit trails.
Contribute to ITIL-aligned incident, problem, change, and configuration management processes.
Support the design and delivery of role-based training aligned with operational workflows and organizational standards.
Support maintenance and updates to the CareConnect curriculum in partnership with training leadership.
Help ensure curriculum accuracy and consistency by following established build and validation processes.

Requirements

What you’ll need

Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or related field
Minimum of 1-3 years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred)
In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience (healthcare environment preferred)
Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience)
Strong requirements gathering, workflow design, and testing skills
Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies
Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation
Demonstrated ability to support small to medium initiatives and collaborate effectively with cross-functional teams
Epic Training Environment Build certification/proficiency (or ability to obtain within required timeframe) and 1+ year of training environment build or application support experience.
Epic Principal Trainer certification(s) preferred (or ability to obtain within the required timeframe)
Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity) preferred
1+ year of Epic build/configuration experience preferred (or demonstrated ability to learn and apply build standards quickly)
Exposure to system integration concepts (e.g., HL7, FHIR) and interface testing is preferred
Exposure to reporting and data concepts (e.g., Clarity/Caboodle, SlicerDicer, Reporting Workbench, Radar) is preferred
Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules).

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options