Office Specialist – Endocrinology

OhioHealth

Office Specialist supporting endocrinology patient reception, insurance verification, and medical records at OhioHealth. Managing appointments, clerical documentation, billing tasks, and patient flow.

Posted 8/5/2026full-timeColumbus, New Albany • Ohio • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient registration, insurance verification, and electronic medical record management while ensuring high levels of customer service and office efficiency. Capable of maintaining organized patient charts and performing clerical tasks in a healthcare setting.

Highest-signal resume keywords

Electronic Medical Record SystemsInsurance VerificationData EntryCustomer ServiceMultiline Phone System

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryInsurance VerificationElectronic Medical Record SystemsPatient RegistrationClerical Support

Soft Skills

Good Communication SkillsWell OrganizedHighly Motivated

Tools & Technologies

Multiline Phone SystemOffice Equipment

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HealthcarePatient FlowHigh Reliability OrganizationClerical SupportPatient Charts

About the role

Key responsibilities & impact

Provide receptionist and clerical support to assure patient flow, comfort, and satisfaction
Greet patients, initiate paperwork, complete registration, verify insurance, collect co-payments and outstanding balances, and establish payment plans
Correct registration errors in electronic medical record work queues
Process insurance verification and paperwork and obtain pre-authorization when necessary
Interact with physician offices and third parties to obtain required paperwork
Update electronic or paper patient charts, obtain signatures, file paperwork, and notify clinical associates of patient arrival
Answer and screen calls on a multiline phone system and direct them appropriately
Provide general office and clerical support, including faxing documentation and completing disability, FMLA, attorney request, record release, and industrial claim paperwork
Work industrial claims in the electronic medical record system
Organize and file patient charts, including scanning and uploading information into the EMR
Attend staff meetings and continuing education seminars as needed
Sort, distribute, and mail transcription
Order and stock office supplies
Keep office equipment clean and well-maintained
Provide support to staff members as assigned
Perform duties with focus on safety, quality, and efficiency as a High Reliability Organization

Requirements

What you’ll need

High School diploma or GED required
1–2 years of previous secretarial experience in healthcare or a medical office, or 1–2 years of related experience and/or training
Equivalent combination of education and experience may be accepted
Strong computer knowledge and skills
Experience using electronic medical record systems
Ability to perform data entry and insurance verification
Ability to use a computerized multiline phone system
Well organized and highly motivated
Customer service oriented
Good communication skills
Ability to focus on safety, quality, and efficiency

Benefits

Comp & perks

Continuing in-house education seminars for further education as needed
Supportive, professional environment
Tools and resources to accomplish the organization’s mission
Opportunities to learn and grow
Great Place to Work Certified™ organization