Senior Epic Population Health Analyst

OhioHealth

Senior Systems Analyst Epic at OhioHealth designing and supporting Epic applications for healthcare workflows. Collaborating with operational leaders to ensure efficient IT infrastructure and safe patient care.

Posted 6/10/2026full-timeRemote • Ohio • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

SDLCSQL

About the role

Key responsibilities & impact

Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy
Create and maintain specifications, decision logs, and design documents for clear traceability and change control
Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives
Manage smaller projects related to system implementations and upgrades
Create and maintain comprehensive documentation for system configurations and processes
Mentor junior analysts and provide guidance on best practices
Configure records, master files, and tools aligned to approved design
Maintain environment parity and adhere to change management and build naming conventions
Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence
Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades
Coordinate release management, environment moves, and downtime procedures for upgrades and patches
Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support
Manage service requests and incidents in a timely manner; meet SLAs through robust triage and root-cause analysis
Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems
Ensure data integrity and metric definitions are consistent across modules and stakeholders
Embed privacy/security controls, including sensitive record handling and audit trails
Support regulatory readiness, audit needs, and policy alignment
Design and implement customized training programs aligned with organizational strategy and operational goals

Requirements

What you’ll need

Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field
Minimum of 5-7 years of experience in system analysis and support within a healthcare environment
In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment
Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience)
Strong requirements gathering, workflow design, and testing skills
Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies
Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation
Proven track record of managing complex projects and leading cross-functional teams
Epic Training Environment Build certified and 3+ years of experience (for Application Training role)
2 Epic Application Principal Trainer certifications (for Application Training role)
Current Epic Certification or Proficiency in one or more relevant module(s)(for Application Build role)
3+ years of build Epic build and configuration experience (for Application Build role)
Previous experience in a leadership or supervisory role (for Application Build role)
Experience with system integration, HL7, FHIR, and interface testing (for Application Build role)
Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench) (for Application Build role)
Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules) (for Application Build role)

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system analysisworkflow designrequirements gatheringtestingEpic applicationHL7FHIRSQLClarityCaboodle

Soft Skills

communicationproject managementleadershipmentoringcollaborationproblem-solvingchange managementdocumentationstakeholder engagementroot-cause analysis

Certifications

Bachelor's DegreeEpic Training Environment Build certifiedEpic Application Principal TrainerCurrent Epic CertificationProficiency in Epic module(s)