Clinic Manager – General Internal Medicine, Pediatrics

Ohio State University Physicians

Clinic Manager overseeing General Internal Medicine and Pediatrics operations at Ohio State University Physicians. Leading a team to ensure effective management and coordination of clinic functions.

Posted 7/10/2026full-timeColumbus • Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $74,054 - $111,081 per yearWebsite

About the role

Key responsibilities & impact

Independently provides overall administrative direction and coordination of clinic(s) while serving as liaison with all levels of administration, physicians, patients and outside organizations to coordinate clinic business, accomplish directives and to facilitate resolution of problems
Develops, recommends, implements and maintains an overall organizational structure, systems, and staffing plan to effectively accomplish the goals and objectives of the clinic(s); ensuring timely and resource-efficient responses to clinic needs
Manages all aspects of clinic operations while controlling labor costs and clinic expenses
Maintains functional knowledge of staff responsibilities
Manages assigned staff including but not limited to hiring, training, supervising, employee engagement, performance management, and setting expectations, scheduling, and approving payroll
Initiates coaching, disciplinary action, and performance improvement planning utilizing direct and open communication, in order to address violations of policy and/or poor behavior or performance
Ensures new and existing staff attend and successfully pass Ambulatory Skills Orientation in accordance with established expectations
Analyzes reports, prepares summary and develops plans for improvement of financial results, clinic productivity and operational benchmarks, executing change as appropriate
Oversees all registration, scheduling and building/managing provider template functions to maximize clinic outcomes in collaboration/coordination with the Corporate Central Access team

Requirements

What you’ll need

A Bachelor’s degree or an equivalent combination of education and relevant experience
2 years of direct managerial or supervision experience, preferably in a clinical setting
Strong interpersonal, organizational, communication, leadership and customer service skills
Demonstrate a high level of professional integrity and interpersonal skills to handle sensitive and confidential situations
Ability to interact, communicate, and follow-up with individuals at all levels of the organization in a timely manner with poise, tact and diplomacy
Strong organizational, communication, leadership and patient experience skills
Ability to work independently in a fast-paced, dynamic environment
Proficient in word processing and spreadsheet software
Knowledge of medical office operations and systems; familiar with guidelines regarding patient confidentiality issues, OSHA, Joint Commission, customer service, and knowledge regarding the clinical operations and needs of a medical facility.

Benefits

Comp & perks

Medical, dental, and vision insurance
Health reimbursement accounts
Flexible spending accounts
Retirement plans
Employee assistance program
Paid time off
Holidays
Wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Bachelor’s DegreeManagerial ExperienceFinancial ReportingPerformance ManagementMedical Office OperationsScheduling ManagementLabor Cost ControlStaff Performance ImprovementAmbulatory Skills OrientationSpreadsheet Proficiency

Soft Skills

Leadership SkillsOrganizational SkillsCustomer Service SkillsCommunication SkillsInterpersonal Skills