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Lead Medical Assistant – Internal Medicine
Ohio State University PhysiciansLead Medical Assistant overseeing daily clinic operations and patient care at Ohio State University Physicians. Demonstrates clinical skills, trains staff, and enhances patient care quality.
About the role
Key responsibilities & impact- Assisting management in the day to day operations of the clinic operation as it pertains to the medical support role and patient care.
- Demonstrates strong clinical skills and expertise of all relevant systems and processes.
- Models, trains, and promotes high functioning clinical support staff from all experience levels.
- Successfully performs the responsibilities of a Senior Medical Assistant.
- Leads the day to day work and productivity of patient care staff.
- Advises and assists staff on problem solving patient/customer concerns; as well as addresses issues associated with clinic operations.
- Performs specialized medical procedures of a routine nature, as dictated by established clinical protocol.
- Serves as clinical preceptor to enhance training and improve any skill deficiency amongst staff.
- Aids management in areas such as scheduling, daily work assignments, hiring, training, employee engagement, performance management, and identifying areas for service or operational improvement.
Requirements
What you’ll need- Certification AND 2 years of tenure with OSUP, with one year being in a Senior role OR 2 Years of tenure with OSUP, with one year being in a Senior role AND A minimum of 7 years prior MA experience, may be inclusive of internal or external experience
- Current BLS Certification
- Experience with EMR
- Medical Assistant Certification
Benefits
Comp & perks- medical
- dental
- vision
- health reimbursement accounts
- flexible spending accounts
- retirement
- employee assistance program
- paid time off
- holidays
- wellness program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Clinical SkillsPatient CareSpecialized Medical ProceduresProblem SolvingSchedulingPerformance ManagementEmployee EngagementOperational Improvement
Soft Skills
TrainingLeadershipCommunicationTeam Building
Certifications
BLS CertificationMedical Assistant Certification