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Financial Clearance Representative L1 – PreReg
Ohio State University PhysiciansFinancial Clearance Representative contacting patients for coverage information and providing financial education. Working in a collaborative team at Ohio State University Physicians to enhance healthcare services.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
health information systemsEPIC databasefinancial liability education
Soft Skills
customer serviceverbal communicationwritten communicationinterpersonal skillsattention to detailprofessionalism
Tools & Technologies
MS OfficeInternet
Certifications & Qualifications
high school diplomaGED
Industry Keywords
insurancehealthcareeligibility requestsfinancial ability assessment
About the role
Key responsibilities & impact- Contacts patients to collect accurate coverage information
- Uses health information systems for customer interactions
- Performs searches for patients in EPIC database
- Assesses patient’s financial ability to pay for services
- Sends eligibility requests to verify coverage
- Interacts with medical staff and maintains relationships
- Displays high level of customer service
- Alerts management of problems with systems
- Creates estimates and provides financial liability education
Requirements
What you’ll need- High school diploma/GED
- 1+ years of experience in insurance, healthcare, or related field
- Excellent customer service skills
- Exceptional verbal and written communication skills
- High level of interpersonal skills
- Ability to handle sensitive, confidential situations
- Attendance and professionalism
- Ability to pay attention to detail
- Experience with PC applications including MS Office and Internet
- Ability to maintain employer training requirements
Benefits
Comp & perks- Medical, dental, vision
- Health reimbursement accounts
- Flexible spending accounts
- Retirement plan
- Employee assistance program
- Paid time off
- Holidays
- Wellness program