Director of Clinical Operations – Eye Physicians

Ohio State University Physicians

Director of Clinical Operations for Ophthalmology department at OSUP. Leading clinical and operational performance with a focus on efficiency and care quality.

Posted 6/6/2026full-timeColumbus • Ohio • 🇺🇸 United StatesLead💰 $108,954 - $181,590 per yearWebsite

About the role

Key responsibilities & impact

Reporting to the Department Administrator, assists with the global administration of the outpatient clinics through the management, coordination, and/or assessment of integrated clinic operations.
Assesses and supports clinical efficiencies and enhancements, operational systems, contingency staffing, staff training, strategic operational performance, and patient experience.
Participates in strategic and operational decision making as a member of the management team.
Performs assessments of outpatient clinical operations and makes recommendations for operational enhancements and clinical efficiencies.
Manages assigned clinical management and their teams; oversees the onboarding process for new managers in ambulatory clinics.
Provides day to day operational management support in a clinic in the absence of a manager.
Represents the LLC at various policy-making and/or operating committees.
Assists in and provides input for determining strategic objectives, program and project development related to the outpatient clinics.
Works in collaboration with Administrator and clinic management to develop, communicate and administer written policies, procedures, and protocols.

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and experience
Minimum 4 years of ambulatory operations management experience
Current BLS certification
Demonstrated experience establishing best-practice workflows, policies, and procedures in an ambulatory setting
Strong communication, relationship‑building, and facilitation skills
Highly organized and detail‑oriented with the ability to drive process improvement
Proficiency with Microsoft Office applications, including Excel
Ability to travel across OSUP locations.

Benefits

Comp & perks

medical, dental, and vision plans
retirement options
paid time off and holidays
wellness programming
employee assistance resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ambulatory operations managementbest-practice workflowspoliciesproceduresprocess improvementclinical efficienciesoperational systemsstaff trainingstrategic operational performanceonboarding

Soft Skills

communicationrelationship-buildingfacilitationorganizationaldetail-orientedcollaborationstrategic decision makingmanagement supportassessmentrecommendation

Certifications

Bachelor's degreeBLS certification