About the role
- Work with internal departments to ensure facilities support employee productivity, safety, and comfort
- Manage escalations related to facility issues, ensuring timely resolution by the service provider
- Support new site development and buildout
- Coordinate repairs and maintenance between Operations and the outsourced maintenance company, ensuring minimal disruption to patient care
- Implement preventative maintenance programs and track completion across locations
- Manage our 3rd party facilities and construction/design team
- Source, negotiate, and manage relationships with third-party vendors and service providers
- Oversee vendor performance, ensuring adherence to service level agreements and quality standards
- Conduct regular review meetings with the service provider to evaluate performance, address issues, and implement improvements
- Manage facilities budget, track spending, and identify opportunities for cost efficiency
Requirements
- Bachelor’s degree in Facilities Management, Business, Real Estate, or related field (or equivalent experience)
- 5+ years of experience in multi-site facilities management; healthcare or retail experience strongly preferred
- Strong negotiation and communication skills, with the ability to influence external partners
- Experience handling escalations in a fast-paced, customer-facing environment
- Willingness to travel to offices across regions
- Competitive compensation
- Benefits
- Opportunities for advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
facilities managementpreventative maintenancebudget managementvendor managementnegotiationescalation handlingsite developmentrepair coordinationperformance evaluationcost efficiency
Soft skills
communicationinfluenceproblem-solvingorganizationalinterpersonalleadershipcustomer servicecollaborationadaptabilitytime management
Certifications
Bachelor’s degree in Facilities ManagementBachelor’s degree in BusinessBachelor’s degree in Real Estate