Ogury

Publisher Success Manager

Ogury

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

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About the role

  • You will carefully measure and analyse the evolution of our Publishers' performance on a day to day basis and provide recommendations so as to build long-term partnerships
  • Managing a portfolio of top Publishers, you will be tasked with providing a great service and creating opportunities to drive further revenues and partnerships
  • Provide end-to-end customer service for all client needs including regular performance reviews on a weekly, monthly, and quarterly basis for top tier clients.
  • Develop a good understanding of technical aspects of our products to be able to onboard our Publishers successfully.
  • Work with stakeholders in the supply and product teams in order to prevent churn on our products.
  • Work directly with our internal technical teams and publisher's technical team to ensure successful implementation.

Requirements

  • Fluent speaking in English and Mandarin
  • Previous experience in managing partnerships, previous experience in managing Publishers is highly beneficial
  • Proven capacity to develop and retain customer relationships
  • You will be commercial, and have examples of upselling and growing customer accounts
  • You are able to troubleshoot issues and have a data driven solutions based approach with your clients
  • Strong understanding of Internet advertising (account set up, inventory and header bidding technologies, mediation platforms, etc)
  • You like to be autonomous, and work as a team.
Benefits
  • A competitive compensation package
  • Flexibility in working hours and location
  • Monthly health allowance
  • Generous holiday and personal leave allowance, plus national and local holidays
  • Keeping our Ogurians happy and healthy is a priority for us, so we offer access to both physical and mental health and wellbeing resources
  • And more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysiscustomer servicetroubleshootingupsellingaccount management
Soft Skills
relationship managementautonomyteamworkcommunicationproblem-solving