Senior Associate, Cyber Standards and Procedures Governance Analyst
Capital One
Cyber Security
Senior Administrator – Governance Services
Ogier
full-time
Posted on:
Location Type: Hybrid
Location: 🇬🇧 United Kingdom
Visit company websiteSalary
💰 $70,000 - $100,000 per year
Job Level
Senior
About the role
- Supporting the Managing Director and a growing team of Directors and Associate Directors in the Governance Services Team within Ogier Global, you will provide a proactive, professional, seamless and confidential service, ensuring that their day to day runs efficiently and that client needs are prioritized and met in a timely manner.
- Emphasis on being a team player, willingness to learn, and working alongside the governance services support team members to manage and complete a variety of tasks for the Governance Services Team as a whole.
- Attend calls and meetings, take accurate notes and circulate summaries accordingly. Manage post meeting actions effectively and within deadline to ensure files and records remain current;
- Diary management, arrange and coordinate meetings, conference calls and appointments across time zones, ensuring Governance Services team have everything required to deliver client services;
- Travel planning and booking, arrange meeting presentation packs, expense report preparation and submission;
- Assist with the on-boarding of new clients, prepare information for the take-on team, including risk assessment forms, for Director review and finalisation;
- Draft and prepare documents and correspondence for execution, filing, scanning and courier;
- Set-up new client entities in Viewpoint, accurately updating and maintaining data to ensure correctness;
- Assist with the set-up of new directorships, provide director service agreements, billing arrangements and packages for new entities;
- Proactively own tasks assigned by the Governance Services team and keep them updated on the status of matters worked upon;
- Provide certified and notarised copies of all passports, proof of addresses & other documentation needed for directorship packages;
- Be the first point of contact for clients and third party intermediaries including Law Firms, Investment Managers, Auditors and other fiduciary companies whilst maintaining professional relationships with them;
- Ensure that all Directors proxies are up to date when the Directors are out of office;
- Assist with invoice preparation and follow up of payments with clients by implementing early intervention process, liaising closely with Credit Control on accounts receivable;
- Maintain the highest standards of confidentiality and data security in terms of client affairs and papers;
- Devotion to data integrity with attention to detail in all activity, with a focus on utilizing the systems to their maximum potential to drive efficiency and client service;
- Ensure that all original documents are forwarded to the appropriate individual or filed with the appropriate Registered Office;
- Complete and submit file reviews in a timely manner;
- Support our Ogier 'One Best Way' ethos across the team, identifying and driving process improvements and service innovation changes that would improve the client experience; and
- In time, demonstrate and maintain the position as a source of knowledge within the team, guiding, assisting and training team members where necessary.
Requirements
- Minimum 3-5 years' preferred experience in a Board Support, EA or Governance services capacity in a legal or corporate services environment, but not a requirement;
- An Associates degree is preferred in a related field;
- Experienced and confident in drafting professional correspondence, experienced in attending meetings, taking minutes and understanding and deciphering corporate and governance jargon;
- Demonstrated ability to effectively liaise with 3rd parties including clients;
- Experience in keeping current with matters worked upon and providing regular status updates, whilst becoming a main point of contact and source of information;
- Experience in working to tight reporting deadlines and meeting demanding client obligations;
- Ability to adapt to and successfully work with different working styles;
- A self-starter and wish to expand knowledge and learn on the job;
- Viewpoint proficiency is advantageous;
- Proactive, professional, efficient and accurate with keen attention to detail;
- Highly skilled and organized in relation to file management, proficient in the full Microsoft suite of programs, be able to type quickly and accurately;
- Experience in troubleshooting and problem solving through to successful completion;
- Ability to adhere to the highest level of confidentiality at all times;
- Collaborative and focused on continuous improvement.
Benefits
- premium health care
- life insurance
- 20 days annual leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
drafting professional correspondenceminute takingfile managementdata integrityrisk assessmentinvoice preparationtravel planningdocument preparationclient onboardingprocess improvement
Soft skills
team playerattention to detailproactiveprofessionalismcommunicationcollaborationadaptabilityself-starterorganizational skillsproblem solving
Certifications
Associates degree in related field
