Digital Implementation Specialist

OGC Global

Qualtrics Digital Implementation Specialist joining consulting team for global enterprise client. Implementing and optimising Qualtrics solutions for customer experience programs.

Posted 7/28/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in configuring and implementing Qualtrics Digital Experience solutions, with a strong focus on Customer Experience and Voice of Customer programs. Proven ability to manage multiple projects, collaborate with stakeholders, and ensure platform reliability through effective problem-solving and communication.

Highest-signal resume keywords

Qualtrics Implementation ExperienceCustomer Experience (CX)Voice of Customer (VoC)Project ManagementHTML, CSS, JavaScript

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Qualtrics Digital ExperienceWebsite/App FeedbackXM PlatformQA TestingTroubleshootingImplementation DocumentationBest Practices

Soft Skills

CommunicationStakeholder ManagementProblem-Solving

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Customer ExperienceDigital Feedback ProgramsConsultingAgencyEnterprise Environment

About the role

Key responsibilities & impact

Configure, implement, and optimize Qualtrics Digital Experience (DX) solutions.
Deploy and manage website intercepts, digital feedback programs, and customer experience initiatives.
Translate business requirements into scalable Qualtrics solutions.
Perform QA testing, troubleshoot implementation issues, and ensure platform reliability.
Collaborate with consultants, developers, and client stakeholders.
Manage multiple implementation projects and timelines.
Maintain implementation documentation and best practices.

Requirements

What you’ll need

Bachelor's degree or equivalent experience.
3–5 years of hands-on Qualtrics implementation experience.
Strong understanding of Customer Experience (CX) and Voice of Customer (VoC) programs.
Experience with Qualtrics Digital, Website/App Feedback, or XM Platform.
Working knowledge of HTML, CSS, and JavaScript.
Strong project management and problem-solving skills.
Excellent communication and stakeholder management abilities.
Experience working in a consulting, agency, or enterprise environment is preferred.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account OGC Global Website LinkedIn All Job Openings 11 - 50 employees 💼 Consulting 🏢 Enterprise ☁️ SaaS Consulting
Enterprise
SaaS OGC Global is a company focused on enhancing customer experience management through rigorous and vision-led methods. They specialize in maturing Voice of the Customer (VoC) programs, using partnerships with Medallia and Qualtrics to improve customer experience platforms. Their services include market research, where they design surveys and analyze data to support businesses in understanding their markets better. The company also has expertise in business intelligence and data science, employing advanced modeling techniques to draw actionable insights for decision-making. OGC Global works with Fortune 100 companies in various sectors, including financial services and telecommunications, providing solutions that streamline processes and enable informed business strategies. Digital Implementation Specialist Job not on LinkedIn 🔥 4 minutes ago 🗽 New York – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Configure, implement, and optimize Qualtrics Digital Experience (DX) solutions.
Deploy and manage website intercepts, digital feedback programs, and customer experience initiatives.
Translate business requirements into scalable Qualtrics solutions.
Perform QA testing, troubleshoot implementation issues, and ensure platform reliability.
Collaborate with consultants, developers, and client stakeholders.
Manage multiple implementation projects and timelines.
Maintain implementation documentation and best practices. 🎯 Requirements
Bachelor's degree or equivalent experience.
3–5 years of hands-on Qualtrics implementation experience.
Strong understanding of Customer Experience (CX) and Voice of Customer (VoC) programs.
Experience with Qualtrics Digital, Website/App Feedback, or XM Platform.
Working knowledge of HTML, CSS, and JavaScript.
Strong project management and problem-solving skills.
Excellent communication and stakeholder management abilities.
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