OGC Global

Communications

• Strategize and execute a cohesive voice for insights messaging
• Leverage multiple data sources to create compelling uniform reports for a broad audience of senior executives, frontline associates, and other targeted audiences
• Manage agile research projects; coordinate with stakeholders and vendors to keep up with fast deadlines
• Transform primary and secondary research into valuable, easy-to-understand insights
• Train cross functional team members and stakeholders on creating better presentations and deliverables
• Write research newsletters and maintain a messaging calendar aligned with key initiatives to garner internal support

Research & Insights Communications Associate

Data Analyst

• Work as an embedded expert in the Customer Experience team
• Support data query requests from various business unit leaders
• Craft and execute SQL queries based on business requirements
• Query and analyze large datasets to understand customer sentiment, behaviors, and trends
• Build repeatable data workflows and reporting processes to support CX initiatives
• Partner with cross-functional teams to validate data sources and business logic
• Translate raw data into insights and recommendations
• Build ad-hoc reports, dashboards and data visualizations

Senior Data Analyst

• Communicating with different business stakeholders to collect requirements
• Crafting and executing SQL queries based on business requirements
• Query and analyze large datasets from multiple internal sources to understand customer sentiment, behaviors, and trends
• Build repeatable data workflows and reporting processes to support CX initiatives
• Partner with cross-functional teams to validate data sources and business logic
• Translate raw data into clear insights and recommendations for the Customer Experience team and broader stakeholders
• Build ad-hoc reports, dashboards and data visualizations to track key metrics
• Collaborate with the CX team and Salesforce platform owners to define how customer feedback is captured, stored, and routed
• Learn to leverage Salesforce-native tools (Reports & Dashboards, Flows, Automation) to deliver insights and improve CX visibility

Business Development Rep

• Identify and research potential client companies (mid-market to enterprise)
• Build and maintain a target account & contact list
• Execute highly targeted and personalized outbound outreach via LinkedIn and Email (no cold calling or generic cold email blasts)
• Articulate the clear business value of OGC's services in initial conversations
• Qualify inbound and outbound leads
• Book and confirm introductory meetings with qualified prospects
• Keep CRM / tracking sheets updated with outreach and outcomes
• Work on messaging and templates
• Partner with the Sales and Marketing team

Part-Time Business Development Rep – Market Research, Strategic Outreach

• Identify and research potential client companies (mid-market to enterprise)
• Build and maintain a target account & contact list
• Execute highly targeted and personalized outbound outreach via LinkedIn and Email (no cold calling or generic cold email blasts)
• Articulate the clear business value of OGC's services in initial conversations
• Qualify inbound and outbound leads
• Book and confirm introductory meetings with qualified prospects
• Keep CRM / tracking sheets updated with outreach and outcomes
• Work on messaging and templates
• Partner with the Sales and Marketing team
• This role may involve occasional travel to conferences

Research & Insights Communications Associate

Senior Data Analyst

Senior Data Analyst

Part-Time Business Development Rep – Market Research, Strategic Outreach

Part-Time Business Development Representative – Market Research, Strategic Outreach

Part-Time Business Development Rep – Market Research, Strategic Outreach