OGC Global

Senior Data Analyst

OGC Global

full-time

Posted on:

Location Type: Remote

Location: Spain

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

Tech Stack

MongoDBMySQLPostgresSQLTableau

About the role

  • Communicating with different business stakeholders to collect requirements
  • Crafting and executing SQL queries based on business requirements
  • Query and analyze large datasets from multiple internal sources to understand customer sentiment, behaviors, and trends
  • Build repeatable data workflows and reporting processes to support CX initiatives
  • Partner with cross-functional teams to validate data sources and business logic
  • Translate raw data into clear insights and recommendations for the Customer Experience team and broader stakeholders
  • Build ad-hoc reports, dashboards and data visualizations to track key metrics
  • Collaborate with the CX team and Salesforce platform owners to define how customer feedback is captured, stored, and routed
  • Learn to leverage Salesforce-native tools (Reports & Dashboards, Flows, Automation) to deliver insights and improve CX visibility

Requirements

  • BA/BS in Computer or Information Science, Statistics, Math, or a related field.
  • MA/MSc – An advantage
  • 3-5 years proven experience writing advanced SQL scripts (stored procedures, joins, functions, views, etc.)
  • Proven ability to work with large and complex datasets, and to distill insights for business use
  • Comfortable with data visualization and reporting tools (e.g., Tableau, Power BI, Excel)- strong advantage
  • Experience with any of the following platforms – An advantage: SQL Server, MySQL, Postgres, and MongoDB
  • Strong attention to detail
  • Exceptional documentation skills and practices
  • Experience in implementing operational automation scripts – An advantage
  • CX experience – An advantage.
  • Salesforce experience - An advantage.
Benefits
  • N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata analysisdata visualizationreportingdata workflowsadvanced SQL scriptsoperational automation scriptsdata queryingdata insightscustomer experience (CX)
Soft Skills
communicationattention to detaildocumentationcollaborationstakeholder engagement