Ofload

Senior Finance Operations Manager

Ofload

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

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Job Level

Senior

About the role

  • Manage and coach a team of AR/AP Officers and Assistants across multiple locations (Melbourne, Sydney, Philippines).
  • Support development plans, set clear expectations, and foster continuous improvement initiatives.
  • Treasury & Cash Management: Forecast and manage cash flows, oversee payment runs, and optimise working capital.
  • AP & AR Ownership - Lead end-to-end AR and AP processes (including OPEX related), ensuring accuracy, efficiency, and strong cash performance
  • Build clearer triage pathways and SLAs for billing/payment issues
  • Partner with FP&A, Finance Transformation and Financial Accounting teams to support reporting and month-end processes
  • Ensure accuracy and timeliness of billing operations, monthly close processes, and reconciliations across finance systems.
  • Oversee AP/AR aging and Working Capital performance metrics
  • Participate in MBRs and QBRs with customers as required
  • Build trusted relationships with our customers and carriers to increase stickiness and solve problems promptly
  • Own the finance onboarding journey for both customers and carriers. Partner cross-functionally to ensure a seamless and scalable experience during strategic go-lives, from first invoice to first payment.
  • Partner with Product, Operations, and Tech to automate manual workflows and scale financial operations.
  • Lead initiatives to increase invoice automation and reduce friction, both on the AP and AR side, to get us closer to 100% touchless transactions.
  • Act as business owner for key finance operations systems (Internal OCR tool, Machship, OFX, Eftsure, Airwallex)
  • Strengthen financial controls, risk management, and audit readiness across all operational workflows

Requirements

  • 8+ years of experience in management accounting, finance operations or shared services, with 3+ years in a leadership capacity
  • Proven experience owning day to day finance processes in a scaling business (ideally tech, SaaS, logistics, or high-growth industry)
  • Experience in standardising processes and building a Centre of Excellence within a Finance operations or similar environment
  • Deep understanding of systems and controls (e.g. NetSuite, Eftsure, OFX, Xero)
  • Past experiences in Freight or Logistics industry
  • Strong issue resolution mindset with a data-led approach to decision-making
  • Excellent communication and stakeholder engagement skills
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
management accountingfinance operationscash managementaccounts receivableaccounts payablefinancial reportingprocess standardizationinvoice automationrisk managementaudit readiness
Soft Skills
coachingcontinuous improvementissue resolutioncommunicationstakeholder engagementrelationship buildingleadershipproblem solvingdata-led decision makingcross-functional collaboration