B2B Customer & Sales Manager

ofinto

B2B Customer & Sales Manager für ofintos E-Commerce-Unternehmen für ergonomische Büromöbel in Deutschland. Betreuung internationaler Geschäftskunden, Auftragsabwicklung, Upselling und Customer-Success-Unterstützung.

Posted 8/10/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B customer management, including contract management, order processing, and relationship nurturing. Proficient in communication and negotiation, with a strong ability to optimize internal processes and support customer success initiatives.

Highest-signal resume keywords

B2B Sales ExperienceCustomer Service ExperienceStrong Communication SkillsNegotiation SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ManagementOrder ProcessingQuotation PreparationCustomer Relationship ManagementB2C Customer Support

Soft Skills

Strong CommunicationNegotiationOrganizational SkillsEfficient Working StyleAbility to Handle Pressure

Industry Keywords

Office Furniture IndustryE-commerceB2B Customer ManagementCustomer Success InitiativesDigital Affinity

About the role

Key responsibilities & impact

Managing B2B customers: preparing quotes, contract management, and order processing
Coordinating with internal stakeholders for international B2B customers
Proactively nurturing relationships and identifying development and upselling opportunities
Supporting customer service during the onboarding period
Handling B2C customer inquiries and complaints via email, chat, and phone
Collaborating on customer success initiatives and stories in cooperation with marketing
Acting as deputy and taking on team responsibilities
Acting as an interface between B2B customers, the team, and company management
Contributing to the development of the B2B business and the optimization of internal processes

Requirements

What you’ll need

Experience in B2B sales, inside sales, or customer service
Ideally, experience in the office furniture industry or e-commerce
Strong communication skills
Strong negotiation skills
Ability to stay organized and maintain oversight of complex quotations/offers
Efficient working style and ability to handle pressure
Precise and organized work approach
High digital affinity
Knowledge of French is a significant advantage

Benefits

Comp & perks

Competitive salary
Up to 28 days of vacation
Flexible working hours
Attractive allowances for your home office setup
Fully remote
Responsibility from day one
Growth opportunities
Motivated, supportive team with genuine collaboration on an equal footing
Diverse opportunities for personal and professional development