Operations Manager / Office Manager

Offshore Launch

Operations Manager overseeing daily office operations for client business providing home services. Managing scheduling, compliance, and performance metrics for a client-focused office environment.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $1,300 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing office operations, project timelines, and subcontractor coordination while ensuring compliance and effective communication. Proficient in utilizing CRM/FSM platforms to maintain accurate records and support hiring processes.

Highest-signal resume keywords

Project ManagementOffice ManagementOperations CoordinationHouseCall ProExcellent Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementOffice ManagementOperations CoordinationJob CostingSchedulingCash CollectionCompliance ManagementRecord Keeping

Soft Skills

Excellent CommunicationIndependent Follow-UpMulti-Tasking

Tools & Technologies

HouseCall ProServiceTitanJobber

Industry Keywords

TradesHVACPlumbingField Services

About the role

Key responsibilities & impact

Own day-to-day office operations including call center performance, scheduling/dispatch, cash collection, compliance, and administrative workflows.
Track project/job timelines from booking through completion and invoicing, flagging jobs at risk of slipping.
Monitor job costing and margin at a summary level; flag anomalies to the owner.
Manage subcontractor coordination (permits, material orders, inspections, agencies) where applicable.
Maintain accurate records in HouseCall Pro or equivalent CRM/FSM platform (ServiceTitan, Jobber).
Support hiring and onboarding processes for field and office teams.

Requirements

What you’ll need

2+ years in project management, office management, or operations coordination, ideally in trades, HVAC, plumbing, or field services.
Working knowledge of HouseCall Pro or a comparable FSM/scheduling platform (ServiceTitan, Jobber).
Excellent written and verbal English communication.
Demonstrated ability to manage multiple workstreams and follow up independently without heavy oversight.

Benefits

Comp & perks

Comprehensive HMO policy, including dependents.
Annual continuing education budget to support professional development.
Annual bonus up to 150% of one month's salary, contingent on quarterly performance scores.
13th month pay.
Performance-based bonuses.