Office Manager

Offshore Launch

Office Manager supporting home services company's operations in Atlanta, handling scheduling, communication, and documentation. Collaborating with the team to maintain efficient workflow and service delivery.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $1,450 per monthWebsite

About the role

Key responsibilities & impact

Answer inbound calls during business hours to schedule quotes and book jobs.
Own outbound calls on unconverted leads, calling and texting leads that didn't book.
Own daily scheduling and dispatch, ensuring that booked jobs are correctly staffed.
Manage accounts receivable with automated and manual follow up.
Complete onboarding paperwork, background checks, and system access for new hires before their first day on the job.
Submit and approve all team timesheets by payroll cutoff with zero missed hours or late submissions.
Track and renew all licenses, certificates of insurance, and compliance documents, initiating renewals at least 30 days before expiration.
Serve as the communication hub between the owner, GM, technicians, and customers.
Maintain accurate data entry across the CRM, job records, and financial documents.

Requirements

What you’ll need

Proven experience in an office manager, coordinator, or admin role within a home services business.
Strong written and verbal communication skills in English.
Confident using CRM platforms and scheduling tools.
High attention to detail in data entry, invoicing, and accounts receivable.
Disciplined about following checklists and SOPs.
Coachable and receptive to feedback.

Benefits

Comp & perks

Up to $1450, depending on experience
13th month pay
Performance-based bonuses
Comprehensive HMO policy, including dependents.
Annual continuing education budget to support professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryinvoicingaccounts receivableschedulingcompliance managementbackground checkstimesheet management

Soft Skills

communicationattention to detaildisciplinecoachablereceptive to feedback