Offshore Launch

Legal Assistant

Offshore Launch

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $1,000 - $1,500 per month

Job Level

Mid-LevelSenior

About the role

  • Serve as the first point of contact for prospects, clients, and referral partners via phone and email
  • Gather prospect information and log data into CRM or Case Management System
  • Efficiently schedule clients for initial consultation and manage attorney calendar
  • Motivate prospects to complete intake homework or intake questionnaires
  • Nurture and engage clients throughout the planning process and provide follow-up communication
  • Conduct post-consultation calls to request missing information, confirm payments, and explain next steps
  • Prepare and send engagement letters, invoices, and follow-up emails for payment; track payment plans
  • Support trust funding process by gathering and confirming client documents
  • Prepare clients for signing ceremonies and send thank-you gifts to clients or referral partners
  • Possibly assist with light social media content posting and scheduling

Requirements

  • Exceptional verbal and written communication skills in English
  • Top tier interpersonal skills and emotional intelligence
  • Previous experience in client support with administrative duties
  • Ability to work independently
  • Incredibly detail oriented, highly organized and self motivated
  • Tenacious, eager to learn, and confident in upholding professional standards
  • Familiarity with Client Relationship or Case Management platforms (InfusionSoft/Keap/Zoho/Clio) a plus
  • Ability to handle sensitive situations with empathy and professionalism
Benefits
  • HMO (Comprehensive, including dependents)
  • Annual PTO and US holidays
  • Professional development
  • Annual bonus up to 150% of monthly salary (including $500 90-day bonus contingent on performance)
  • 13th month pay
  • Membership in Offshore Launch Slack workspace
  • Bi-weekly All Team meetings
  • Monthly reviews
  • People-first remote environment emphasizing teamwork and collaboration

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
verbal communicationwritten communicationinterpersonal skillsemotional intelligencedetail orientedhighly organizedself motivatedtenaciouseager to learnprofessional standards