Team Member

Officeworks

Casual team member providing customer service at Officeworks Robina store across replenishment, technology, and customer service. Working in a team to ensure excellent customer experiences and expert advice delivery.

Posted 7/22/2026part-timeRobina • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong commitment to customer service excellence and teamwork in a fast-paced retail environment. Capable of providing expert product advice while maintaining flexibility in availability to meet customer needs.

Highest-signal resume keywords

Customer ServiceTeam CollaborationFlexibilityFast-Paced EnvironmentProduct Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Customer FocusPassion for ServiceResponsibilityCommitment to Excellence

Industry Keywords

RetailOfficeworksBrand AmbassadorCustomer ExperienceReplenishmentTechnology

About the role

Key responsibilities & impact

Our Officeworks Robina store is hiring!
We are seeking passionate casual team members to join us across several departments including replenishment, technology and customer service.
Our team members are our customer service specialists.
You will work together with the team to ensure great customer service is always delivered.
You will provide expert advice to customers in the broad range of products and services and operate as a proud Officeworks brand ambassador.
This role requires flexibility across a range of operating hours on weekdays and weekends.
There are opportunities to work across various Officeworks locations and progress your career.

Requirements

What you’ll need

You are a customer focused individual, who is passionate about service and customer experience.
You enjoy being around people and working in a team.
You like being busy in a fast-paced environment.
You enjoy taking responsibility and delivering on your commitments.
You take pride in delivering a great customer experience.
You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs.

Benefits

Comp & perks

Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family.
We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs.
Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia.
Take advantage of outstanding learning and development programs to support your career growth.
Explore fantastic career opportunities across the broader Wesfarmers Group.