Client Solutions Associate

Office Hours

Client Solutions Associate connecting clients with trusted experts for qualitative interviews. Responsible for managing research projects and ensuring high-quality client satisfaction.

Posted 6/24/2026full-timeSan Francisco • California • 🇺🇸 United StatesJuniorMid-Level💰 $72,000 - $88,000 per yearWebsite

About the role

Key responsibilities & impact

Identify and match experts to clients for interview-based research needs
Manage clients’ research projects, from understanding their goals to recruiting and scheduling the right experts for them
Monitor client and expert feedback on interviews
Share insights from client and expert interactions to help product and engineering teams

Requirements

What you’ll need

0-2 years of professional work experience
Bonus Experience: Prior experience working at a startup
Bonus Experience: Prior experience in a customer success role
Bonus Experience: Strong understanding of various professional industries and roles

Benefits

Comp & perks

Competitive salary and equity
Medical, dental, and vision coverage
401(k)
Monthly wellness and fitness stipend
Paid time off policy, along with company holidays
Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City)
Parent-friendly policies, remote flexibility, and paid family leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

communicationclient managementproject managementresearchfeedback analysisinsight sharing