Client Solutions Manager

Office Hours

Client Solutions Manager managing enterprise customer growth while coaching client-facing teams in India. Focusing on account acquisition and expansion strategies in a hybrid role with office presence.

Posted 5/29/2026full-timeBangalore • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Grow a portfolio of enterprise customers through account acquisition and account expansion strategies
Hire and coach Client Solutions Associates into top performers who fully own delivery on their own — running projects end-to-end, managing client communication, and delivering exceptional service to our customers.
Set the standard for expert experience - ensuring experts receive a high-quality experience and maintaining a high bar for trust, respect, and value on the supply side of our marketplace.
Innovate and improve processes and policies within the Client Solutions department

Requirements

What you’ll need

4-5 years of professional work experience in customer-facing roles AND 1-2 years of experience managing a client-facing team
You display a “challenge-accepted” mentality
You are passionate about training, coaching, and developing talent
You inspire and motivate your team to achieve ambitious goals
You are results-driven and excel at identifying new & innovative ways to drive growth

Benefits

Comp & perks

Competitive salary and equity
Medical, dental, and vision coverage
Gym membership in office
Paid time off policy, along with company holidays
Annual company off-sites
Parent-friendly policies, remote flexibility, and paid family leave

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

coachingteam managementclient communicationprocess improvementresults-driveninnovationmotivational skillstalent developmentaccount acquisitionaccount expansion