Office Depot

Retail Print Manager

Office Depot

full-time

Posted on:

Location Type: Office

Location: Salt Lake City • Utah • 🇺🇸 United States

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Salary

💰 $20 - $25 per hour

Job Level

Junior

About the role

  • Drive print sales and service growth within a high print volume Office Depot store and create a vibrant sales culture
  • Oversee all aspects of the print production process, manage print equipment and supplies, and ensure delivery of high-quality print materials
  • Own delivery of memorable customer experiences and client satisfaction in the Print Department
  • Ensure execution of Office Depot selling techniques and sales training in print and across the store
  • Train, develop, observe, coach and provide feedback to associates to enhance proficiency and build brand loyalty
  • Facilitate training sessions on business model and holistic service offering for clients/customers
  • Operate all equipment within the Print Services area to maintain efficient production and ensure orders are completed correctly and on time
  • Identify areas for process improvement and implement plans to reduce waste and inefficiencies; monitor and manage print supplies
  • Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction initiatives
  • Maintain safety and security of the print department, building, and associates when acting as Key Carrier; perform opening/closing responsibilities including alarm activation/deactivation, cash handling, and daily store balancing
  • Ensure loss prevention compliance and fulfill full responsibilities associated with External Key Carrier designation
  • Engage with the local community and foster a positive culture aligned with Office Depot 5C values

Requirements

  • High School diploma or equivalent education preferred
  • Minimum 1-3 years of experience in related field
  • Minimum two years management experience or demonstration of skills through an internal development program
  • Experience in Print Center Operations
  • Strong computer skills including Microsoft suite (PowerPoint, Excel, Word, Outlook)
  • Must be the subject matter expert in the Print Services area and associated information systems
  • Must possess advanced selling skills
  • Strong interpersonal and communication skills necessary to establish a selling relationship with customers
  • Adaptable to a changing environment
  • Must be able to coach and train others in a professional environment
  • Excellent verbal and written communication skills
  • Ability to use technology applicable to role and access information necessary to complete daily responsibilities
  • Ability to process information/merchandise through POS register system
  • Experience with logistics, freight, and visual merchandising displays and standards
  • Positive and engaging; action oriented; integrity, accountability & trust
  • Demonstrate passion for the brand, products, services and solutions offered
  • Desire to continually develop personal selling skills and product knowledge
  • Drive for results; decision quality; patience
  • Ability to work a flexible schedule including evenings, weekends, and occasional holidays
  • Must be willing/able to serve as a Key Carrier (opening/closing responsibilities)
  • May be required to consent to periodic comprehensive background checks
Benefits
  • Competitive salaries
  • Benefits package including a 401(k)
  • Opportunity to move and grow within the organization
  • Eligibility to participate in an incentive program (paid in accordance with the Incentive Plan terms and conditions)

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Print Center OperationsAdvanced selling skillsPOS register systemLogisticsFreightVisual merchandisingMicrosoft PowerPointMicrosoft ExcelMicrosoft WordMicrosoft Outlook
Soft skills
Interpersonal skillsCommunication skillsCoachingTrainingAdaptabilityIntegrityAccountabilityTrustPassion for brandDrive for results
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