Vice President, Product Design and Research
OpenTable
Senior IT Director – 3PL Fulfillment Technology
Office Depot
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteSalary
💰 $164,800 - $277,550 per year
Job Level
Senior
About the role
- Design, develop and implement the strategic roadmap for product and service offerings that outlines key functional capabilities to be invested and pursued that maximize sales and customer experience
- Deliver an optimal customer experience across multiple platforms by partnering cross-functionally with UX, eCommerce, Marketing, IT and Merchandising teams
- Own the design and implementation of strategic initiatives to drive increased transactions and sales across multiple platforms
- Build, develop and grow team, inclusive but not limited to interview and selection, coaching, performance management and development planning
- Interact internally with executive level management requiring negotiation of significant matters to identify key issues and relationships relevant to cost estimates for current and proposed projects impacting our platforms
- Work cross functionally in a matrix team environment with IT, digital marketing, and our global platforms leadership team to deliver and share results
Requirements
- Bachelors degree or equivalent experience, advanced degrees are preferred
- Area of Study: Information Systems, Computer Science, eCommerce or business related field
- Minimum of 15 years of related experience
- 10 years in a managerial role
- 10+ years of experience in eMarketing, eMerchandising and Information Technology field and leading/managing eCommerce team
- Retail eCommerce experience a plus
- Preferred experience with Fulfillment Technologies like Pipe 17 and/or Logiwa
- Analytical Skills: demands superior analytical skills; must be analytically capable of refining strategic, technical roadmaps and synthesizing to make improvements and recommendations. Relies on scientific findings in decision making, establishes relevant KPIs and routinely tracks them.
- Communication Skills: Excellent verbal and written communication skills; regularly required to make presentations to stakeholders, and must clearly present, articulate, and defend research findings, design decisions, and formulated strategies to the stakeholders in a way that they can relate to and easily understand.
- Interpersonal/People Skills: ability to facilitate smooth collaboration and relations necessary to be successful in this role; not troubled by complications, disagreements, and unnecessary delays. Ability to build trust among team members and convince people to follow him/her. Effective presentation skills. Exceptional relationship building skills required
- Leadership Qualities: Ability to continuously drive results, display a high level of confidence not just in self but in other people as well, inspire and motivate team performance. Demonstrate an ability to navigate complex situations and tasks with calmness and composure, setting an example for others. Ability to identify, attract, and develop team talent.
- Experience with functionality delivery from concept to deployment, as well as leveraging mobile, social, and other rich media applications to build web solutions that delight customers.
