Collections

• Responsible for weekly billing, researching payment discrepancies, and claims denial management
• Ensures billing practices are ethical and compliant with company policies, and government regulations and guidelines
• Follows HIPAA guidelines in handling patient information
• Prepares appeal letters to insurance carriers, when necessary to obtain reimbursement
• Compiles medical records and documentation, to provide support to Utilization Review appeals process and Compliance department review
• Reviews daily technical and professional billing charges for multiple facilities
• Prepares monthly patient responsibility invoices and performs collections follow-up
• Assures accurate billing based on services provided
• Provides excellent customer service. Must possess a high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations
• Responsible for billing systems in maintenance, rate verification, and rate updates, including the application of contractual adjustments and allowances.
• Confirms admissions, transfers, and discharges with Admissions Department and reconciles weekly census to ensure the accuracy of billing
• Performs other duties as assigned

Billing & Patient Collections Coordinator

Pharmacy Insurance Collections Coordinator

Commercial Banking Collections Officer

Insurance Collections Coordinator