Oddball

Business Analyst

Oddball

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $120,000 per year

About the role

  • Working closely with our engineering and product development teams by facilitating positive inbound and outbound communications with our customers along with related technical support activities.
  • You will work on a variety of items such as incoming customer requests for information or assistance, outgoing communication to prospective customers to offer insight and education about our platform and technical tasks to configure setup for customers.

Requirements

  • Applicants must be authorized to work in the United States. In alignment with federal contract requirements, certain roles may also require U.S. citizenship and the ability to obtain and maintain a federal background investigation and/or a security clearance.
  • Experience gathering and documenting business and functional requirements in complex technical environments
  • Strong analytical skills with the ability to break down complicated workflows and systems
  • Experience working closely with engineering teams in agile or iterative delivery environments
  • Ability to communicate clearly with both technical and non-technical stakeholders
  • Experience supporting testing, validation, and acceptance of delivered features
  • Strong organizational skills and attention to detail
  • Comfortable working across legacy systems and modern application components
  • Proactive mindset with a focus on continuous improvement
  • Experience with collaboration tools such as Confluence and SharePoint
  • A consultant mindset that keeps the needs of the client and users at the forefront of all decisions
  • Experience working in Agile development environments
Benefits
  • Fully remote
  • Tech & Education Stipend
  • Comprehensive Benefits Package
  • Company Match 401(k) plan
  • Flexible PTO, Paid Holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business requirements gatheringfunctional requirements documentationagile developmenttestingvalidationacceptance testingworkflow analysissystem analysislegacy systemsmodern application components
Soft Skills
analytical skillscommunicationorganizational skillsattention to detailproactive mindsetcontinuous improvementconsultant mindsetstakeholder engagementcollaborationcustomer focus