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Accounts Receivable, Credit Control Assistant
Ocuco LimitedAccounts Receivable & Credit Control Assistant supporting Ocuco's finance team in the eyecare industry. Requires managing collections, payment processing, and effective communication in English and Spanish.
About the role
Key responsibilities & impact- Conduct collections outreach through calls, emails, text messages, and systematic follow-up
- Manage delinquent accounts and track payment commitments
- Monitor aged receivables and prioritise high-risk accounts
- Escalate unresolved accounts as appropriate
- Retrieve and process incoming mail
- Scan and route correspondence to the appropriate team members
- Enter and post payments received by mail
- Prepare and make bank deposits (e.g., WF, BOA, PNC as required)
- Support troubleshooting of payment application issues with the Finance team
- Verify payment accuracy and resolve discrepancies
- Manage collections activity in Kolleno
- Maintain accurate notes, statuses, and follow-up actions within internal systems
- Produce weekly collections reports
- Generate company-wide debtor and ageing reports
- Identify and flag trends, risks, or anomalies in receivables
- Coordinate with Finance and internal teams on account-related issues
- Respond to internal inquiries regarding payments and account balances
Requirements
What you’ll need- Minimum 3 years’ experience in Accounts Receivable, Credit Control, or a similar finance role
- Experience working with accounting systems (experience with NetSuite strongly preferred)
- Fluent in English and Spanish, with strong written and verbal communication skills
- Strong skills in Microsoft Office applications, particularly Excel
- Experience with US banking processes, including cheque handling and bank deposits
- Experience managing collections activities, including customer follow-up on outstanding invoices
- Experience with payment processing and cash application
- Strong attention to detail and accuracy, particularly when handling financial data
- Ability to prioritise tasks and manage multiple accounts simultaneously
- Strong organisation and time-management skills
- Comfortable communicating with customers and internal teams regarding account queries and payment issues
- Ability to maintain accurate records and documentation within finance systems
- Ability to work independently while collaborating with a global finance team
Benefits
Comp & perks- Flexible work arrangements
ATS Keywords
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Hard Skills & Tools
Accounts ReceivableCredit Controlpayment processingcash applicationMicrosoft ExcelNetSuitecollections managementfinancial data accuracybank depositscheque handling
Soft Skills
communication skillsattention to detailorganisation skillstime-management skillsability to prioritise tasksindependent workcollaborationcustomer communicationproblem-solvingfollow-up skills