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Senior Specialist — Switching Processes – Smart Meter
Octopus EnergySenior Specialist in Energy Metering focusing on invoice processing and market communication. Join Octopus Energy Group to shape the future of energy infrastructure.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing billing processes, including INVOIC message preparation and dispute resolution, while ensuring compliance with market communication standards such as WiM and GPKE. Possesses strong analytical skills to optimize systems and processes in the energy sector.
Highest-signal resume keywords
INVOIC Message ProcessingBilling Data ValidationSupplier Switching Knowledge (GPKE)Metering Point Operation Knowledge (WiM)German Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Billing Process ManagementData AnalysisError ResolutionPlausibility ValidationElectronic Data Exchange
Soft Skills
Solution-OrientedCustomer ServiceProblem-SolvingDecision-MakingProcess Improvement
Certifications & Qualifications
Energiefachwirt (Energy Specialist)
Industry Keywords
Energy SectorMarket CommunicationInvoice Dispute ManagementComplex Case AnalysisTimely Invoicing
About the role
Key responsibilities & impact- You prepare and process INVOIC messages and analyze and manage billing processes
- You ensure timely invoicing and perform checks and plausibility validations of billing data
- You independently handle invoice disputes and any resulting clearing cases
- You analyze and resolve INVOIC errors in day-to-day operations
- You are responsible for processing and monitoring all market communication processes according to WiM and GPKE
- You manage electronic data exchange with market partners
- You coordinate the resolution of rejected processes with market partners
- You serve as a point of contact for our market partners via email and phone
- You optimize system and process issues and develop sustainable solution proposals
Requirements
What you’ll need- You have relevant professional experience in the energy sector — further training as an Energiefachwirt (energy specialist) or a degree is a plus but not required
- Ideally, you have industry-specific knowledge of supplier switching (GPKE) or metering point operation (WiM)
- You are enthusiastic about technology and enjoy diving into complex cases to solve them
- You think outside the box and are eager to question and improve existing processes
- You have very good German language skills; English skills are an advantage
- You are solution-oriented, enjoy trying new approaches, and are confident making decisions
- Customer service experience is a plus
Benefits
Comp & perks- Stock options from Octopus Energy Group Ltd.
- Monthly subsidy for public transportation
- Monthly meal allowance
- Discounted bike leasing
- Company pension scheme
- Sustainable travel with our e‑car leasing
- Childcare advice and support through HeyNanny
- Monthly childcare subsidy
- Parental pay bonus: we top up your parental pay for 3 months to help you enjoy parental leave more comfortably
- Contributions to fitness offerings via Wellpass
- Support for mental wellbeing through our partner Open Up
- Attractive training and career development opportunities
- Free language courses via Busuu
- Birthday voucher