Analytics Engineer

• You support our operations teams in making data-driven decisions — from analyzing specific challenges to deriving effective actions.
• You accompany the implementation of process optimizations and ensure improvements have a sustainable impact.
• You develop and maintain all relevant data pipelines for the operations area — including automated reports, stable data flows for customer service, and lightweight, pragmatic tools that help teams in their day-to-day work.
• You ensure our data is reliable, usable, and always up to date.
• You analyze our operational processes end-to-end and identify opportunities to increase efficiency and improve quality.
• Your insights feed directly into strategic decision-making and help maintain our high service quality over the long term.
• You contribute to international initiatives to harmonize our data and measurement frameworks and bring your expertise to global projects.
• Your analyses of customer behavior, process performance, and trends provide an important basis for management decisions.

Operations Analytics Engineer

Analytics Engineer – Pricing