Develops, coordinates, and implements systems, policies, procedures, and productivity standards
Foster a positive and collaborative work environment
Oversee the planning, execution, and completion of projects and initiatives within the team
Establish and monitor operational processes and workflows to enhance efficiency and productivity
Implement best practices, monitor key performance indicators (KPIs), and develop strategies to achieve operational excellence
Ensures a safe, secure, and compliant work environment
Build and manage a high-performing team, including hiring, training, and development
Provide leadership to the team, including setting goals/objectives, providing guidance/feedback, and ensuring the team's overall success
Identify skill gaps within the team and develop strategies for filling those gaps
Define and own the company IT and security strategy, aligning infrastructure, systems, and risk posture with company growth, product evolution, and regulatory requirements
Build, lead, and scale a high-performing IT and Security organization
Oversee end-to-end IT operations and employee technology experience, including onboarding/offboarding and identity and access management
Own and mature the security program, including governance, risk management, and threat detection and response (SOC)
Drive the management of risk, compliance, and audit
Partner cross-functionally with Engineering, Product, Data, Legal, and People teams to embed security and IT best practices
Drive company initiatives to enhance system reliability, scalability, security, and business continuity
Own the IT vendor and partner strategy.

Requirements

Minimum 10 years of IT or technical security experience
at least 6 years in a leadership role
Proven track record of scaling enterprise IT and security programs in high-growth startup environments
Experience partnering with executive teams on strategic technology decisions
Hands-on experience managing enterprise security operations, cloud environments, and IT infrastructure
Proven track record of leading security audits, risk assessments, and compliance initiatives
Experience with scripting, automation, and system integrations to streamline IT operations
Deep expertise across enterprise security, cloud infrastructure, networking, and IT systems
Strong background in security governance, risk management, and compliance frameworks (HIPAA, SOC 2, or similar)
Proven ability to set strategy and influence executive stakeholders, translating technical concepts into business impact
Demonstrated success building and leading high-performing, multi-functional teams
Strong cross-functional leadership and systems thinking in complex environments
Experience developing AI governance frameworks, acceptable use policies, or responsible AI programs
Excellent communication skills, including experience with executive-level presentations and company-wide initiatives
Expertise in identity and access management and enterprise tooling (Google Workspace, JAMF/MDM, Okta/OneLogin, Slack, etc.)
Experience defining and operationalizing metrics and performance frameworks.

Benefits

company sponsored life insurance
disability and AD&D plans
Voluntary benefits such as 401k retirement
medical, dental, vision, FSA, HSA, dependent care and commuter/parking options
generous Paid Time Off
paid parental leave benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT securitycloud environmentsIT infrastructurescriptingautomationsystem integrationsenterprise securitynetworkingsecurity auditsrisk assessments

Soft Skills

leadershipcollaborationstrategic decision-makingcommunicationteam buildinggoal settingfeedbackinfluencesystems thinkingproblem-solving

Certifications

HIPAASOC 2