Outreach and Engagement Program Manager – O&E PM
OCT Consulting LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • District of Columbia • 🇺🇸 United States
Visit company websiteSalary
💰 $150,000 - $200,000 per year
Job Level
SeniorLead
Tech Stack
PMP
About the role
- Sustain a robust and evolving digital enterprise by providing comprehensive support for O&E activities.
- Manage a large team of over 30 outreach and engagement professionals.
- Oversee the development and implementation of digital strategies, strategic positioning, data analysis, social listening, media monitoring, and analysis.
- Develop and execute integrated communications strategies, including stakeholder affairs analysis.
- Ensure consistent message development and target outcome-based delivery across the agency’s organization.
- Align O&E initiatives with the agency strategic vision, goals, and objectives.
- Implement advanced stakeholder engagement strategies, leveraging Machine Learning (ML), advanced analytics, and Artificial Intelligence (AI) to gain insights.
- Foster awareness and educate the military community about quality-of-life programs and services, prioritizing increased engagement and utilization.
- Drive impactful O&E through the management of daily operations and innovative strategies, enhancing brand recognition, improving reputation, and strengthening stakeholder relationships.
- Orient all activities toward achieving Specific, Measurable, Achievable, Realistic, and Timely (SMART) outcomes.
- Implement and maintain a continuous improvement program that includes regular reviews and refinement of strategies based on data-driven insights.
- Ensure content development and delivery complies with existing agency O&E principles, content marketing practices, and applicable DoD and Federal mandates.
Requirements
- Must be a U.S. Citizen (Required)
- Active Secret Clearance / Favorably Adjudicated Tier 3 Investigation (Required)
- Must be in the National Capital Region and available to support on-site as required (Required)
- Bachelor’s degree in outreach and engagement, public relations, marketing, or communications (Required)
- 8+ years of experience managing Government communications, corporate communications, or marketing communications including stakeholder and maintaining internal and external relationships (Required)
- 5+ years of experience in outreach and engagement management in brand and content development, public relations, strategic planning, and web and social media operations (Required)
- 5+ years of experience developing targeted campaigns for a user base of 1M+ (Required)
- 5+ years of experience leading content development and creative services, including visual design, multimedia content productions, and digital accessibility compliance (Required)
- Project Management Professional (PMP) or Defense Acquisition Workforce Improvement Act (DAWIA) Level III in Program Management (Preferred)
- Experience leveraging Machine Learning (ML), advanced analytics, and AI technologies for audience insights. Deep understanding of DoD and Federal content compliance and accessibility standards (Section 508 and WCAG). (Preferred)
- Ability to travel up to 25% (Preferred)
Benefits
- Medical, Dental, and Vision insurance
- Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary
- Paid Time Off and Standard Government Holidays
- Life Insurance, Short- and Long-Term disability benefits
- Training Benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysissocial listeningmedia monitoringstakeholder engagementcontent developmentbrand developmentstrategic planningdigital accessibility compliancecampaign developmentproject management
Soft skills
leadershipcommunicationteam managementstrategic alignmentrelationship buildinginnovative thinkingproblem-solvingadaptabilitystakeholder analysiscontinuous improvement
Certifications
Project Management Professional (PMP)Defense Acquisition Workforce Improvement Act (DAWIA) Level III