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About the role
Key responsibilities & impact- Define the user experience for our digital product, including the creation of process artifacts such as User Journeys, Interaction patterns, task-flows, sketches, wireframes, and Visual Design
- Take ownership of translating vague or qualitative customer feedback into actionable design hypotheses and workflow improvements
- Proactively seek out friction in the product experience; bring forward design problems before they are assigned to you
- Leverage AI-powered prototyping tools (including Claude, Replit, Figma Make, and similar) to rapidly generate interactive prototypes for fast feedback loops with stakeholders and customers
- Translate AI-assisted prototypes into high-fidelity, developer-ready designs in Figma, ensuring engineers can pick up and implement designs with minimal ambiguity
- Ask the right questions of stakeholders and customers upfront—surface the design inputs that matter and cut through noise to prioritize effectively
- Partner with Product Management and UX Research to identify areas of friction in the mortgage lender workflow and drive design reviews in those areas
- Look for opportunities to solve problems in unique and innovative ways and help maintain visual and brand consistency between all products and platforms
- Build functional prototypes to validate and test your designs
Requirements
What you’ll need- 3–5 years of product design experience, with a portfolio that shows real ownership—not just execution of someone else's vision
- Figma proficiency is required — candidates without strong Figma experience will not be considered; must be able to produce polished, component-consistent, developer-handoff-ready designs
- Hands-on experience using AI tools (e.g., Claude, Figma Make, Replit, or similar) for rapid prototyping; comfortable moving quickly from concept to testable artifact
- A self-starter mentality: you identify problems on your own, form a point of view, and drive toward solutions
- Demonstrated ability to independently interpret ambiguous customer or stakeholder feedback and translate it into structured, actionable UX improvements
- Genuine curiosity about the product and users—you ask questions others don't think to ask and aren't satisfied with surface-level answers
- Strong communication skills—ability to present design decisions confidently, ask sharp questions in stakeholder reviews, and build alignment without being directive
- Solid grounding in UX design and design thinking principles; able to manage your own workflow and deadlines with an emphasis on quality and timely delivery
- A portfolio that demonstrates real problem-solving—not just polish—across digital product experiences
- Familiarity with mortgage lending workflows, underwriting processes, or fintech products is a plus, but hunger to learn the domain matters more
- Comfort with JIRA and Agile environments
Benefits
Comp & perks- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product designUX designdesign thinkingprototypinghigh-fidelity designuser journeysinteraction patternstask-flowswireframesvisual design
Soft Skills
self-starter mentalityproblem-solvingcuriositycommunication skillsstakeholder alignmentindependent interpretationworkflow managementtimely deliveryquestioningownership
