Act as a technical expert and trusted advisor during the post-sales process, embed with customer teams to understand their workflows and demonstrate how Ocrolus’ technology improves efficiency in mortgage origination.
Review and consult on technical solutions, APIs, microservices, data pipelines, and integrations that solve real business problems.
Build and support technical solutions and integrations for mortgage clients using Ocrolus, Encompass, and other POS/LOS mortgage platforms.
Run proof-of-concepts and proof-of-value engagements that demonstrate ROI fast.
Troubleshoot gnarly technical issues in live environments and get things back on track.
Partner with the Account Management and Product teams to deliver value, and influence the roadmap.
Travel occasionally (~30–50%) to customer sites and industry events

Requirements

3+ years of experience in software engineering, solutions engineering, or technical consulting.
3+ years of a background in mortgage, or lending workflows.
Strong understanding and experience with Encompass
Strong consultative sales/account management approach—able to map technology to business challenges and drive change management conversations.
Excellent communication and presentation skills, with experience engaging senior mortgage executives.
Backend: Python; APIs; Encompass Developer Connect; SQL.
Frontend: React/TypeScript; JavaScript with ICE Secure Scripting Framework (SSF) for Encompass custom form and workflow logic.
Supporting: Familiarity with mortgage LOS/POS platforms (Encompass, Blend, SimpleNexus, Floify); Git; cloud basics (AWS/Azure).
Thrive in fast-paced, ambiguous environments where you figure it out and get it done.

Benefits

commission
equity
benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonAPIsEncompass Developer ConnectSQLReactTypeScriptJavaScriptICE Secure Scripting Frameworkdata pipelinesmicroservices

Soft Skills

consultative salesaccount managementcommunication skillspresentation skillschange managementproblem-solvingadaptabilitycollaborationcustomer engagementinfluencing