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Senior Product Manager – Electronic Access Services
OCLCSenior Product Manager leading product strategy and execution for library technology company OCLC. Collaborating with global teams to enhance digital services and user experience.
About the role
Key responsibilities & impact- Defines and owns the product vision, strategy, and roadmap.
- Serves as the subject matter expert and thought leader.
- Partners with senior leadership to align product goals with organizational strategy and market opportunities.
- Represents OCLC at industry events, conferences, and customer forums.
- Manages relationships within the user community, user groups, and provides training and support to the sales and support team; may assist in significant sales calls.
- Leads the end-to-end product lifecycle: from discovery and ideation to launch and iteration.
- Collaborates with engineering, UX, marketing, and sales to deliver high-impact features and enhancements.
- Uses data-driven insights, customer feedback, and market trends to inform prioritization and product decisions.
- Collaborates with business development and sales teams to respond to Requests for Proposals (RFPs).
- Develops pricing strategies and product positioning plans which contribute to maximizing product growth.
- Engages with customers, partners, and internal stakeholders to deeply understand market needs.
- Monitors competitive landscape and emerging technologies to identify opportunities for differentiation.
- Drives customer adoption, satisfaction, and retention through continuous improvement and innovation.
- Leads and mentor a team of product analysts and cross-functional contributors.
- Fosters a culture of collaboration, accountability, and continuous learning.
- Communicates product plans, progress, and performance to internal and external stakeholders.
Requirements
What you’ll need- Bachelor’s degree in a relevant field or equivalent experience
- 7–10+ years total experience in product management or closely related fields
- 2–4+ years of experience managing people (e.g., product managers, product owners, or cross-functional teams)
- Proven success managing complex data-centric products with cross-functional teams.
- Strong analytical, strategic thinking, and decision-making skills.
- Excellent communication and stakeholder engagement abilities.
- Familiarity with electronic resources in libraries and content publisher ecosystem
- Familiarity with authentication technologies such as SAML, OAuth, and OpenID Connect
Benefits
Comp & perks- Free use of our on-site fitness center, gym sports, group exercise classes, and game room
- Onsite catering and cafeteria subsidized by OCLC
- Health and wellness events
- Paid parental leave and adoption assistance
- Tuition reimbursement and Public Service Loan Forgiveness eligibility
- Company-subsidized pricing on local tickets and memberships
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementdata analysisstrategic planningpricing strategyproduct positioningcustomer feedback analysisRFP responseproduct lifecycle managementdata-driven decision makinguser training
Soft Skills
leadershipcollaborationcommunicationstakeholder engagementanalytical thinkingstrategic thinkingdecision makingmentoringcustomer engagementcontinuous improvement