Senior Implementation Project Manager

OCLC

Senior Implementation Project Manager leading technology projects for libraries. Managing customer operations and ensuring successful technology deployment and workflows.

Posted 5/7/2026full-timeDublin • Ohio • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

MySQL

About the role

Key responsibilities & impact

Leads and manages technology projects from initiation through completion – all phases and deliverables.
Conducts virtual and onsite workflow analysis with libraries to propose and present operational practices, recommend service options, and assist libraries to make decisions regarding the migration of data and integrations of new software and tools into their workflows.
Reviews, revises, and builds technology implementation programs, as assigned and/or proposed.
Coordinates with Order Services, Training, Documentation, and Support teams to ensure that a library smoothly transitions from sales to implementation and implementation to ongoing support.
Collects, analyzes, and reports library satisfaction data related to implementation programs.
Tracks, monitors, manages, and reports on planned and in-progress projects for which they are assigned.
Apply new technology to improve efficiency and expand capabilities.
Design, develop, deploy, deliver, and refine implementation programs for libraries.
Own assigned projects from initiation to completion.
Configure service options and manage migrations of library data.
Provide consultative services to OCLC member libraries, including workflow analysis and recommendations.
Travel to OCLC member libraries to provide onsite consultative services, including workflow analysis and recommendations.

Requirements

What you’ll need

Master of Library Science Degree (MLIS)
Experience managing projects and programs with successful outcomes.
Demonstrating flexibility, adaptability, resiliency, and tenacity.
Experience working collaboratively with colleagues and peers.
Superior communication skills.
Ability to be proactive and to think critically to solve problems.
Desired but not required: Bilingual (Spanish)
Experience managing technical applications and protocols, including but not limited to ILS, EZproxy, hosted and non-hosted applications, user authentication, MySQL, CSS, SIP/SIP2, APIs…

Benefits

Comp & perks

Free use of our on-site fitness center, gym sports, group exercise classes, and game room
Onsite catering and cafeteria subsidized by OCLC
Health and wellness events
Paid parental leave and adoption assistance
Tuition reimbursement and Public Service Loan Forgiveness eligibility
Company-subsidized pricing on local tickets and memberships

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementworkflow analysisdata migrationimplementation programstechnical applicationsuser authenticationMySQLCSSSIP/SIP2APIs

Soft Skills

flexibilityadaptabilityresiliencytenacitycollaborationcommunicationproactive problem solvingcritical thinking

Certifications

Master of Library Science Degree (MLIS)