Product Analyst

• Test and validate functionality across the metadata management applications
• Liaise with OCLC subject matter experts, including technical teams
• Work with customer support and development staff to investigate critical issues
• Oversee transition of open issues into problem reports and enhancement requests
• Communicate resolution of problem/enhancement reports back to Support staff and libraries
• Document procedures, release notes, and write customer-facing communications; strong writing skills are a necessity

Associate Product Analyst

BI Product Analyst – Workers Compensation

Senior Product Analyst

Lead Product Analyst – Business Insurance

Personal Lines Auto Product Analyst