Medical Assistant – Coumadin Clinic

Ochsner Health

Medical Assistant supporting Ochsner Health’s remote Coumadin Clinic patient care. Providing phone, electronic, and in-person support, documentation, and patient-service coordination.

Posted 8/4/2026full-timeRemote • Louisiana • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in providing individualized medical care and support to patients while maintaining confidentiality and effective communication. Capable of adapting to diverse patient needs and ensuring efficient patient flow in a fast-paced environment.

Highest-signal resume keywords

Basic Life Support (BLS)Patient CareEffective Communication SkillsCustomer Service SkillsData Entry and Retrieval

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationMedical DocumentationData Systems AccessWindows-Style ApplicationsRole-Specific Software Proficiency

Soft Skills

Interpersonal SkillsAdaptabilityProfessional PresentationRelationship Building

Certifications & Qualifications

High School Diploma or EquivalentBasic Life Support (BLS)

Industry Keywords

Confidential InformationDiverse Patient PopulationsFast-Paced EnvironmentPatient FlowExposure to Blood and Body Fluids

About the role

Key responsibilities & impact

Provide individualized medical care to assigned patients in person, electronically, and via telephone under the supervision of a licensed health care provider
Assist in delivering health care services to patients of diverse backgrounds and ages
Maintain positive relationships with patients and their families
Work effectively with fellow employees to ensure efficient patient flow
Provide support to patients, attending physicians, and providers throughout visits
Communicate by phone to ensure patient needs are met timely and accurately
Access company data systems to document pertinent medical information
Support patients and providers throughout patient visits
Ensure patients and providers are prepared for visits
Answer patient questions before departure and prepare rooms for the next appointment
Provide excellent patient service over the phone and in person
Complete appropriate documentation, including patient registration when necessary
Handle other assigned duties effectively and efficiently
Adapt behavior and communication style to specific patient populations, respecting privacy and requesting permissions

Requirements

What you’ll need

High School diploma or equivalent
Experience working with and maintaining confidential information
Experience working in a fast-paced environment with minimal supervision
Basic Life Support (BLS) from the American Heart Association
Computer skills and dexterity for patient-information data entry and retrieval
Proficiency with Windows-style applications, role-specific software packages, and keyboard
Effective verbal and written communication skills
Ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
Strong interpersonal skills
Strong customer service skills
Ability to work with patients of diverse backgrounds and ages
Ability to handle exposure to blood, body fluids, tissue, communicable diseases, hazardous medications, and hazardous waste
Ability to frequently exert 10 to 20 pounds of force and occasionally up to 100 pounds of force

Benefits

Comp & perks

Professional development to maintain required clinical knowledge, technical skills, training and credentials
Equal opportunity employment
Reasonable accommodations for individuals with disabilities
Mechanical lifting devices or team lifts should be utilized