Supervisor, Clinical Services – OLG Therapy and Wellness

Ochsner Health

Supervisor of Clinical Services overseeing appointment desk operations at Ochsner Health. Ensuring compliance and improving procedures while training staff in a healthcare setting.

Posted 5/1/2026full-timeLafayette • Louisiana • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Leads and supervises daily operations of appointment desks
Supervises, plans, and organizes operational functions
Implements policies and procedures
Works with clinical colleagues to assess and improve procedures
Trains and develops department staff
Monitors performance of the operational unit
Ensures compliance with internal controls and policy guidelines
Resolves patient complaints courteously and promptly

Requirements

What you’ll need

High School diploma or equivalent
Bachelor's degree preferred
3 years of related healthcare/clinical experience
Demonstrated leadership or supervisory experience
Computer skills and dexterity for data entry
Proficient with Windows-style applications and keyboard
Effective verbal and written communication skills
Excellent judgment and conflict resolution skills
Strong delegation skills

Benefits

Comp & perks

Committed to serve, heal, lead, educate, and innovate
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryWindows applications

Soft Skills

leadershipsupervisory experiencecommunicationjudgmentconflict resolutiondelegation

Certifications

High School diplomaBachelor's degree