Ochsner Health

RN – Call Center Post Discharge

Ochsner Health

full-time

Posted on:

Location Type: Remote

Location: Louisiana • United States

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About the role

  • Serves patient, customers, and physician customers according to company guidelines
  • Communicates the summary of patient encounters to patient’s physicians
  • Triages symptom-based calls per approved protocols for patients
  • Reports results through EPIC system for purposes of tracking and quality assessment

Requirements

  • Registered nurse diploma
  • 2 years of relevant experience
  • Current RN License in the state of practice
  • Certification in Telehealth Nursing (preferred)
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
patient triagesymptom assessmentquality assessment
Soft Skills
communicationcustomer service
Certifications
Registered Nurse diplomaCurrent RN LicenseCertification in Telehealth Nursing