Director, Epic Maintenance

OCHIN, Inc.

Director, Epic Maintenance providing strategic and operational leadership for clinical Epic applications at OCHIN. Focused on exceptional member-specific support and ongoing maintenance in health IT.

Posted 7/28/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $144,443 - $245,553 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Epic Maintenance teams, ensuring exceptional service delivery and operational efficiency in clinical applications. Proficient in managing resources and processes to enhance member success and care delivery.

Highest-signal resume keywords

Epic CertificationManagement ExperienceAmbulatory Clinical ExperienceInpatient Clinical ExperienceProficiency in Microsoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic ApplicationsAmbulatory ClinicalInpatient ClinicalLaboratory/BeakerRadiant ImagingWillow AmbulatoryWillow InpatientTableauSalesforceSmartsheet

Soft Skills

LeadershipCommunicationStrategic ThinkingOperational EfficiencyTeam Collaboration

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft SharePointTableauSalesforceSmartsheet

Certifications & Qualifications

Epic Certification

Industry Keywords

Healthcare AdministrationPublic HealthClinical ApplicationsService DeliveryMember Partnerships

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

The Director, Epic Maintenance provides strategic and operational leadership for the team responsible for delivering exceptional member-specific support and ongoing maintenance for OCHIN's clinical Epic applications, including ambulatory, acute care, pharmacy, laboratory, and ancillary applications.
Maintain standards of excellence in service delivery and member partnerships.
Ensure solutions drive measurable improvements in member success and care delivery.
Align resources and processes for efficiency and impact, while prioritizing both member and team member experience.
Drive enhancements in processes, workflows, and service models to meet evolving needs.
Communicate and execute organizational strategy within the Epic Maintenance Team.
Lead initiatives that enhance service delivery and operational efficiency.

Requirements

What you’ll need

Bachelor’s Degree in Public Health, Healthcare Administration, Business, or related field is required; Master’s Degree in a healthcare field is preferred.
Epic certification(s) and/or leadership experience supporting clinical Epic applications is preferred.
Relevant application experience includes Ambulatory Clinical, Inpatient Clinical (ClinDoc, Long-Term Care, Stork, Beacon, OpTime/Anesthesia, ASAP), Willow Ambulatory, Willow Inpatient, Laboratory/Beaker, Radiant Imaging, Cupid, and related clinical modules.
Minimum seven (7) years of progressive growth in field.
Minimum of five (5) years of Management experience or Leadership roles within technical teams highly preferred.
Proficiency in Microsoft Excel, Word, PowerPoint, and SharePoint; Smartsheet; Tableau; Salesforce are preferred.
COVID-19 Vaccination Requirement: OCHIN requires all employees, including remote employees, contractors, interns, and new hires, to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment.

Benefits

Comp & perks

Generous compensation package
Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities