Director, Technical Assistance Center

OCHIN, Inc.

Director responsible for leading the Technical Assistance Center at OCHIN, ensuring high-quality healthcare delivery and management of large-scale contracts. Collaborating with stakeholders and driving program performance and compliance.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in contract execution and performance management, with a strong focus on operational leadership and cross-functional team coordination. Proven ability to manage complex programs and drive continuous improvement in service delivery models.

Highest-signal resume keywords

Contract ExecutionPerformance ManagementCross-Functional Team LeadershipOperational LeadershipStakeholder Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementData AnalysisRisk ManagementService Delivery ModelsGovernance Frameworks

Soft Skills

CommunicationCollaborationProblem-SolvingStrategic Thinking

Industry Keywords

Healthcare AdministrationPublic HealthBusiness ManagementMulti-Stakeholder Initiatives

About the role

Key responsibilities & impact

Own end-to-end accountability for contract execution, ensuring all deliverables, milestones, and reporting requirements are met on time and within scope
Establish and operationalize a centralized technical assistance delivery model, including governance, intake, triage, service pathways, and performance management
Lead cross-functional coordination across program management, service delivery teams, platform/infrastructure, and data/reporting functions
Serve as the primary internal lead for coordination with external partners, subcontractors, and stakeholders to ensure alignment and execution
Oversee performance monitoring and reporting processes, ensuring accurate data capture, analysis, and communication aligned to contractual and regulatory expectations
Identify risks to delivery (timeline, scope, staffing, partner coordination) and proactively implement mitigation strategies
Drive continuous improvement of service delivery models, incorporating feedback, data insights, and lessons learned
Support staffing strategy and team development to ensure capacity and capability to meet program demand and scaling requirements
Other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in healthcare administration, public health, business, or related field, or equivalent experience
8–10+ years of experience leading complex programs, contracts, or service delivery models
Demonstrated experience managing large, multi-stakeholder initiatives with accountability for timelines, deliverables, and outcomes
Experience leading cross-functional teams and coordinating across internal and external partners
Strong operational leadership with the ability to translate strategy into execution and drive measurable results

Benefits

Comp & perks

Comprehensive range of benefits
COVID-19 Vaccination Requirement