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Apprentice Analyst
OCHIN, Inc.EPIC Apprentice Analyst supporting healthcare organizations across the country with technology solutions. A role fostering learning in healthcare technology with remote work from anywhere in the US.
About the role
Key responsibilities & impact- Supporting users with questions and issues related to EPIC applications and other technology solutions
- Researching and troubleshooting system issues
- Assisting with system configuration, maintenance, and testing
- Learning healthcare workflows and identifying solutions that improve the user experience
- Collaborating with cross-functional teams
- Documenting processes, workflows, and technical solutions
- Participating in training, certification preparation, and professional development activities
- Delivering exceptional customer service to healthcare organizations and end users
Requirements
What you’ll need- Curious and eager to learn
- Strong problem-solvers
- Effective communicators
- Detail-oriented and organized
- Adaptable and resilient
- Collaborative team members
- Self-starter
- Driven by impact
- Passionate about delivering extraordinary customer service
- Helpful experience may include healthcare, dental, customer service, technology, operations, data analysis, EHR systems, or EPIC applications but none are required.
- Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.
Benefits
Comp & perks- Comprehensive range of benefits
- Professional development opportunities
- COVID-19 Vaccination Requirement
- Work from home requirements: High Speed Internet Service
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
System ConfigurationData AnalysisEHR SystemsTechnical DocumentationSystem MaintenanceTesting Procedures
Soft Skills
Effective CommunicationProblem-SolvingDetail-OrientedAdaptabilityCollaboration